This is Jinwen Yang, my information as bellow :
VIN : JHMZC5F16KC005389
ACCOUNT # [protected]
I paid off my loan on Dec 28, 2021, but I have not received my title by now, I called this number which is the only contact in web : [protected], I called at least 10 times, each time lisen the music at least 30 minutes, 2 times over 60 minutes, but never get a people pick up the phone, I want know the status of my title, but never get a people to answer me, I really disappoint with Honda, I wish I never have any business with Honda, this is the worst customer service I have ever met, I have another car Toyota, every time I will be in talk within 5 minutes, the big difference make me really disapooint with Honda, I will never recomend any friend with Honda because what I experience suck customer service, if you are a leader, please try yourseof to call [protected], see how long you can get a poeple to pick up the phone.
I just want to get back my title because I have paid off, it is over one month, I never have the chance to know what is going on, the auto voice only tell me I have paid off my loan, but never be able to know when I can get back title, please call me if someone really take customer as people, my number is [protected]