HomeChoiceaccount department incompetent

This review was posted by
a verified customer
Verified customer

the accounts department staff are rude and imcompetent,
they demand payments, double debit my account.

at the end of FEB i paid a total amount of ± R2130 as i was really upset with the call centre agent attitude.
They treat their staff like dirt
and when i gave them permission to take the last payment of R369.00 in April they conveniently didnt
i confimed the above via email.
now my balance is R454.94, such a rip off, they just do as they please and yet their managers dont have any decency to revert to me, Her name is Lee Ann Scheepers
i dont think Homechoice accounts dept know about customer service,

  • Updated by Charmainie · May 24, 2017

    treat their clients like dirt.
    i wont recommend anyone to Homechoice, Their sales staff is excellent but as for the accounts department including mangers are useless


  • Ph
    PHIWE2012 Jun 15, 2017

    hi i am amanda anita gwala i also have a problem with homechoice, on my previous account, i asked to settle my account so i paid their money in full, now i can't be able to open an account anywhere else because they did not clear that amount of R679...

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.