HomeChoiceaccount department incompetent

C
This review was posted by
a verified customer
Verified customer

the accounts department staff are rude and imcompetent,
they demand payments, double debit my account.

at the end of FEB i paid a total amount of ± R2130 as i was really upset with the call centre agent attitude.
They treat their staff like dirt
and when i gave them permission to take the last payment of R369.00 in April they conveniently didnt
i confimed the above via email.
now my balance is R454.94, such a rip off, they just do as they please and yet their managers dont have any decency to revert to me, Her name is Lee Ann Scheepers
i dont think Homechoice accounts dept know about customer service,

  • Updated by Charmainie · May 24, 2017

    treat their clients like dirt.
    i wont recommend anyone to Homechoice, Their sales staff is excellent but as for the accounts department including mangers are useless

Responses

  • Ph
    PHIWE2012 Jun 15, 2017

    hi i am amanda anita gwala i also have a problem with homechoice, on my previous account, i asked to settle my account so i paid their money in full, now i can't be able to open an account anywhere else because they did not clear that amount of R679...

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