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Home Advisorservice not provided

From Latrobe, PA on Oct 10, 2019.

I booked and paid for house cleaning service plan (once a week) with HomeAdvisor. My so called "pro" was a no-show this morning at 08:30 am. I called the Customer support line at 9 am and was transferred to a call center. Promised that my pro was on the way and was having trouble finding the address. A contact number in NJ was given ( I am in southwestern PA). I had no choice but to cancel my much needed cleaning and ask for a refund.
My first experience with Home Advisor was extremely disappointing. I sincerely hope that I can get my money back.

Dc
Oct 10, 2019

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