Home Mark15 piece set of pots

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I'm having issue in Namibia and don't know where to submit a complaint as the manager was not helpful at the store. I bought a 15 piece set of pots. used it for about a month and the lid of 1 of the pots broke. Which I don't understand cause I spent N$1000.00 on the set, are these not good quality or what? took the lid to the shop where I bought it (Maerua Mall, Windhoek Namibia) where the sales person told me he will get me a new lip within 2 weeks and he would call me when it came. I waited for my call for a month but did not even receive a call that the process is taking longer than usual. So I went there again to query about my lid, I was told by the salesperson that the stock has not arrived that it would take another month. I asked if I could just not get the lid of the pots on display as they had the same 1 I bought in stock. They couldn't, so he suggested I speak to the manager. I went to the manager and explained that I have been waiting for a month for a lid and how was I suppose to cook with no lid and told her that another lip had broken as well. I was told to use the broken lid till the stock arrives in 2 months. Yes not 1 month it has turned to 2 months... I then asked if I could return the whole set as I'm not willing to wait for a lid for 3 months, she tells me no she can't take back the pots. I cant believe this is the advise I get from a manager and that I have to wait 3 months for a replacement lip. This is the worst treatment I have gotten after spending so much on a product I thought was of good quality. I'm very disappointed and will never buy anything there again

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