Holiday Inn Club Vacations Incorporated review: Timeshare

We are making this complaint with a group of concerns, hoping that this will finally catch your attention and prompt you to take appropriate action regarding the numerous concerns that we have been raising with your representatives for quite some time now. Despite sending our complaints to your company, we haven't received any response or assistance from your end that will help us. This is highly frustrating. Our entire experience with your organization has been very disappointing. We feel utterly ignored and neglected, and our requests for solutions have been met with utter disregard. We don't believe that our issues are being taken seriously and it feels like we are going back and forth, with no results. We tried to contact you through various forums, including Consumer Alliance. While we got a response from someone in your team, they simply shrugged off our concerns and suggested that we reach out to the Better Business Bureau. We did as recommended, but even after doing this, we are still waiting for someone to help us. Our concerns are not something that can be set aside or overlooked. We have been facing problems with our timeshare, which are not only affecting our finances but also causing a great deal of mental distress. We have been trying to voice our issues, but your representatives seem completely indifferent to our plight. It’s time for your company to step up and deliver the assistance we sorely need. We, your customers, demand your attention and prompt action. We are entitled to receive a satisfactory resolution to our timeshare issues, and we won't be satisfied until we receive it. It is imperative that you address our concerns at the earliest possible. We need someone to contact us directly and work with us to find a solution to our problems.