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Holafly

esim.holafly.com

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1.0

Overall reputation rating based on reviews and complaints

Holafly earns a 1.0-star rating from 0 reviews and 1 complaints, indicating that most international travelers are dissatisfied with connectivity services.

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Latest Reviews and Complaints

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8:19 am UTC
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Holafly Esim

I had purchased a 15day internet esim for mainland China on 31 of august for €46,90. It stated that i could install and use it on arrival in china later. I arrived today in China but my secondary Holafly connection had gone. There was now way i could get it installed. I had to proceed and purchase a physical eSim unfortunately. I paid it via mastercard. My name is Stijn de Bont. Email: [protected]@hotmail.com. Order number is in attachment

Claimed loss: €46,9

Desired outcome: Refund

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E. Johns
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Sep 18, 2024 9:11 am UTC
Verified customer This complaint was posted by a verified customer. Learn more

It’s frustrating to purchase an eSIM expecting it to work upon arrival, only to find it missing and unusable. Since you had to purchase another eSIM, Holafly should definitely address this issue and offer you a refund. Make sure to contact their customer support directly with your order number and explain the situation in detail. Hopefully, they will respond quickly and issue the refund for the service that didn’t work as promised.

Holafly Reviews and Complaints

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About Holafly

Holafly offers eSIM cards for travelers seeking connectivity without the need for physical SIM cards. Their services provide international data plans across various countries, enabling users to access the internet on their mobile devices while abroad. The eSIMs are designed for compatibility with a range of smartphones and tablets.

Holafly complaints: history and resolution overview

Holafly has received 1 complaints on ComplaintsBoard. The first reported case, Esim, was published on Sep 16, 2024, and the most recent complaint, Esim, was posted on Sep 16, 2024.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Is Holafly Legit?

Holafly earns a trustworthiness rating of 63%

Generally safe, but check closely before sharing details.

Our conclusion: Holafly's operations, reviewed by ComplaintsBoards, appear mostly legit but with some concerns. Be careful and read customer feedback before dealing with the company. Negative reviews may indicate potential risks.

A long registered date for esim.holafly.com can be seen as a positive aspect for Holafly as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Holafly's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Esim.holafly.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Esim.holafly.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Holafly as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.

The Holafly website has a cookie consent banner indicating the use of cookies for data collection. Reviewing the privacy policy and terms of use is crucial to understanding how the data is used and ensuring compliance with regulations.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • The presence of an iframe in esim.holafly.com, iframes can be used to embed malicious content, such as phishing pages or ads that contain malware, so it's important to be cautious when interacting with websites that use iframes.
  • Esim.holafly.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The esim.holafly.com may offer a niche product or service that is only of interest to a smaller audience.
  • Holafly protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • Holafly has been identified as a website that sells popular products that scammers often use to take advantage of unsuspecting customers. We recommend exercising caution and thoroughly researching the legitimacy of the website before making a purchase.
  • We conducted a search on social media and found several negative reviews related to Holafly. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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  1. Holafly Contacts

  2. Holafly phone numbers
    Click up if you have successfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have successfully reached Holafly by calling +1 (661) 384-8482 phone number Click down if you have unsuccessfully reached Holafly by calling +1 (661) 384-8482 phone number 0 0 users reported that they have UNsuccessfully reached Holafly by calling +1 (661) 384-8482 phone number
    WhatsApp Support
  3. Holafly emails
  4. Holafly address
    Dublin, Ireland
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  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 19, 2026
Holafly Category
Holafly is ranked 66 among 113 companies in the Travel and Tourism category