Helzberg Diamondsassistant manager

I decided that I was going to go get my girlfriend an engagement ring. I found one that I absolutely loved. I asked the assistant manager multiple times and by multiple times I mean like at least 8 times, how much the payments would be each month and the assistant manager kept telling me that the payments would only be $25 to $50 a month. He completely lied to me. The payments for one of the loans is $100 a month and I have called him and he told me to contact the credit card company and they keep telling me that there isn't anything that they can do. I have no idea how much the other loan payment is because I haven't gotten any information about it from them and Helzberg won't tell me anything. What makes this even worse is that my girlfriend found the ring and she is so in love with it, but now I have to tell her that I have to take it back because I can't afford the payments. Next time you try and completely screw someone over make sure that it doesn't involve such a huge moment in somebody's life.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.