H-E-B reviews and complaints 1
View all 498 complaintsH-E-B - double pulling money from checking account
Went to HEB to purchase groceries on 6/18/09. On 6/20/09 went to purchase an item that only cost $22 from an online company. My debit card was declined due to lack of funds. I know I had enough to buy that item so I checked my account online. That is when I found out that HEB double pulled the money from my checking account when I bought my groceries. I called the store and the only "help" that was offered was to give me a different phone number to call in a few days and they might "try" to "investigate" it. So basically, they steal my money, and give me the run around so they do not have to give it back.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest H-E-B Reviews
Discrimination from power trip manager Purchased groceries missing items Customer service to wife of retired/deceased employee of 15 years Employee behavior PharmacyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
with all due respect this is a problem but as a cashier for H-E-B i can pretty much tell how this happend...if it was a checking account when the checker went into the total screen to finish the order as soon as you pressed yes on the screen to agree that the amount was okay the money was deducted from your account so if the cashier went back into the order to change something then you swiped your card again it also deducted that amount not just the amount of the product added or removed so if the first total was $60 then the next total was $61 the total deducted from your account that day was $121. this is something that we went through in training and is a huge mistake