H-E-B review: Rude employees

On 9/6/21, my husband and I went to the Sinton location to get groceries. My husband got into the "15 items or less" line without realizing it. The employee that was bagging our items made us aware that we should go into the regular checkout next time since we had more than 15 items. My husband apologized for the mistake. As the items were getting bagged, I noticed that the checker was basically putting down our glass bottled items hard into the bag to where you can hear the "clink" noise. I let it be but then I saw the employee that was bagging took the bag and dropped it a little below mid air into the basket. I'm not sure if this has happened to other customers before because why would an employee feel comfortable doing that in the first place knowing that this item can break. I did not appreciate this behavior just because we got into the wrong checkout line. I understand if they may have been upset but why take it out on our items that are fragile. Maybe that's not the case, but that's how we took it. On our receipt, the cashier name shows Amber and the bagger's name was either Cristee or Cristine I didn't quite catch the name tag.