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CB Home and Interior Decor Hazelton's Complaints #82-101
Hazelton's

Hazelton's review: Christmas gift basket not delivered value $152.54

K
Author of the review
12:19 pm UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Order placed on December 20th. Understood that the basket would not be delivered to my parents by Christmas due to COVID-19. However, we are now almost 3 weeks from the order date and no communications from Hazeltons whatsoever. I have phoned and emailed customer service with no luck. I have also requested a full refund.

My order number is
Order# H3167855
December 20, 2020
Gift Recipient Address:
John Katie MacIsaac
755 VIscount Road
London, ON N6J4A4
Canada
Tel: [protected]
Customer
Karen J Barnett
19 Grape Bay Drive
Paget, PG06
Bermuda
Tel: [protected]
[protected]@gmail.com

Subtotal $134.99
Free Ground Service® Delivery to businesses by 5 pm and residences by 8 pm. Ordering deadline: 2 pm today. Typical (Not Guaranteed) delivery time: (2 Business Days). $0.00
HST (13.0%) $17.55
Total excl. Tax $134.99
Total $152.54
Payment Information
Mastercard Icon Mastercard (••••••••••••5143)
$152.54

Desired outcome: Full refund

Resolved

Basket delivered today. My parents seem happy with their gift. Disappointed it took so long but relieved that my Christmas gift finally reached my parents.

I have not had any contact from Hazelton's directly, however, I received an email notifying me that courier CANPAR canpar_asn@canpar.com Canpar Shipment Notification / Notification d’expedition Canpar (57600338-CW000850)

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  1. Hazelton's Contacts

  2. Hazelton's phone numbers
    +1 (800) 367-1890
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  4. Hazelton's address
    3816 Victoria Park Avenue, Toronto, Ontario, M2H3H7, Canada
  5. Hazelton's social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 11, 2026
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Hazelton's Category
Hazelton's is ranked 53 among 81 companies in the Home and Interior Decor category
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