Hawaiian Airlines review: Flight cancellation and delay.

To whom it may concern,

We booked the above flights via Hawaiian Airlines, but 2 hours after we checked in on Wed, Oct 4th, we received an urgent flight change notification from HA that our flight from SJC --> OGG had been canceled and a rep from HA would contact us re flight details. We found out they changed the carrier from HA to Alaska Air and asked that we contact Alaska Air to check in for the next day flight without providing the correct Alaska booking confirmation. We scrambled to contact AA to check in hopes that we can be seated together since we took the time to check into the original flight HA 45 and had two seats right next to each other. Since the check-in was a bit late, all the seats were filled except for one in front of the other. Additionally, we thought AA would offer a hot lunch on this flight, but apparently, they only offered only a small snack and drink. Finally, the other issue was on our flight back from HNL to SJC on 10/9, there was a delay of an hour and 20 minutes. Thus, was quite inconvenient as we had to postpone the pickup time with a relative where they had to reschedule their late-night work call to pick us up later.

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