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Harley Davidson Profile

Harley Davidson

www.harley-davidson.com

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1.6

Overall reputation rating based on reviews and complaints

Harley Davidson earns a 1.6-star rating from 1 reviews and 283 complaints, indicating that most motorcycle enthusiasts are dissatisfied with their rides.

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Harley Davidson Complaints Page 15 of 15

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12:00 am UTC

Harley Davidson bad quality product!

I have a 2005 buckshot screaming eagle colbalt blue fatboy. I have had problems over and over with the paint job and clear coat. I have had to replace all the skins several times due the rust under clearcoat where the bare metal is on the skins and cleat coat chipping. The day I bought my bike harley had to replace the tank due to rust. I am looking for anyone who has had similar problems. I am considering a 'class action suit'.

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Harold Leasure
Mariposa, US
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Mar 02, 2016 10:58 am UTC
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The headlight Has a narrow beam in the curves the beam leaves dark triangles . Going down hill the beam hits the road about 20 feet in front of the bike. I live in the mountains and need to see around the corners for dear.
The light is great in flat lands . The light must not have been tested in the mountains.

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Robert Fiocchi
Portland, US
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Feb 12, 2010 10:59 am UTC

Im just getting ready to contact Harley about the same pproblem as im on my second fender and rust is comming thru all over where the clear coat is the result of not drying the bare metal before applying paint. also having the 103 inch crank and reulting damage caused by latus of Gladstone failing to tighten the compensator nut when installing the new engine thou I brought iit in several times because of the noise from the primary they said that was normal as was the starter grinding and the bike not starting naturaly the starter was bad the electric fuel pump out and now the crankshaft stator and rotor ruined because of that normal noise which when exposed the transmision outer sleeve that had cost over 500$ to repair hadnt been touched. and is probly my fault for not allowing Latus more than the 4 or so months to repaiiiir what they apperntly didnnt repair. so now no bike again. All want to know about customer service But the fact that things like this are common place unlike the small sho0ps where their reputation and quality are the diffrence wetheir or not theres food on the table are able to make the same repairs in less time and with #1 quality may cause anyont to ask what is the reason that a Harley dealership as large as Latus who focues is got to be sales is allowed to have service shop. I am so not alone and will have to recover as best as possible all as a result of the work done at the place of busness I made my purchace 32, 000 dollars by the way for my 06 STFBSE2 Not attempting to cause a stir just stating facts and im understating for sure forgen isnt a option for me so whats happening is devestating to the way I love to live Bob Fiiocchi Hermiston Oregon [protected]

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Parry Kitchner
US
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Jul 18, 2008 6:56 am UTC

I bought mine in August of 04, and I've replaced both the front and rear fenders within that same year due to rust spots under the clear coat - then I wasn't able to ride it for a while so it went untouched in a covered climate controlled garage in South Florida (figured that would be the safest bet).

Now that I've moved back to NY, I am getting it ready to roll again and notice the front fender has another rust spot under the clear coat. The clutch and brake control on the handlebars has pitted and the chrome is peeling away, the exhaust has little rust speckles over both pipes, the top caps for the front forks are flaking off chrome. I called the dealership to see if it was still under warranty - Nope.

Honestly, I grew up loving H-D, but you definitely do not get what you pay for. Once I get this beast fully paid off, I'm going back to a Yamaha 1100 V-Star Classic. Just as nice and not as harsh on your pocketbook if something goes wrong.

For the record, I owned a 650 V-Star prior to the Harley, and never once had problems with any of it. Change the oil, keep it maintained and it'll ride like new for forever. For what I paid for the Fatboy, I could replace a V-Star 6 times over.

If I could do something about it, I would.

ComplaintsBoard
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12:00 am UTC

Harley Davidson Harley-davidson's lack of info to buyers

My compliant is that I have a 05 fat boy and it uses oil. I called harley-davidson customer service and they advised me that it was normal and within specs that new harley's use one quart of oil every 1500 miles. I feel harley-davidson should tell the customer that their new bike more than likely will be using oil. I sure would not buy a new vehicle if I know it will be using oil! Nothing is stated in owners manual about oil consumption and they recommend oil change at every 5,000 miles, my question to harley-davidson is why change the oil when I have to keep adding new oil every 1500 miles? If the general public was made aware of this issue, not many new harley's would be sold.

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Mark Simonelli
Parma, US
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Aug 03, 2024 1:44 pm UTC

Was going to buy a new battery and oil of your brand, no longer, will buy other brands. all of my friends feel same way. was main subject of conversation at national antique motorcycle meet in Wauseon Ohio this past weekend. Go woke go broke. Shame on you. Been riding Harleys for 50 years.

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Josh2021
US
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Dec 25, 2023 3:24 pm UTC

The worst business that has to lie to cover up their mistake when the customer has proof to prevent them from bashing somebody’s credit for their mistake and lie about it.

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Captbay
US
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Sep 15, 2019 10:47 am UTC

Took bike in 11/06/18 for engine overhaul. They had bike until 9/6/19. I picked it up after 10 months and it was still not put back together. I called at least once a month and got numerous excuses. They never called me with update on progress. I will never take to dealership again and will not buy another Harley.

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Bobmunky
Chicago, US
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Jun 01, 2019 2:22 pm UTC
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Dropped off my 2016 CVO LTD at Texan HD on Wednesday afternoon, they were to fix BCM problems. A week later, I called (no contact from them). They said they had to order a new BCM. Another week later, they said dealer installed wiring harness was defective ($89 charge). After another week, I called & asked if bike was ready; picked up bike, rode

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Tim Redford
Chicago, US
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Apr 27, 2019 9:46 pm UTC

My deal, I was supposed to be a co signer on the deal and instead they did it in just my mom's name.

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Adharley@live.com.mx
US
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Apr 15, 2019 10:02 pm UTC

I purchased primary cover hardware(chrome) for $65 at a dealership only to have the allen heads strip out when the appropriate torque is applied. The bolts are too soft and the cost too much for a cheap product. The package says made in taiwan
Part number 94053-03A.i would like the problem fixed and a refund. The bolts need to be at least #8

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Jagpreet pahwa
IN
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Oct 14, 2018 9:21 am UTC

Sent to jaipur dealerDunes Harley Davidson from kota which is 250 kms away from jaipur under warranty replacement of metre and battery failure .Parts not available before three months.Front metre water entered and stop working, They refused replacement which is very shocking for trusted services and brand.

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hubbards
Port Orchard, US
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Nov 21, 2008 1:36 am UTC

Harley is a good bike, the japanese make better ones

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hubbards
Port Orchard, US
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Nov 21, 2008 1:35 am UTC

I have been waiting three months for a new tank for my 04 night train, my fault was paying for it before shipping, the ### will keep my money for another three months before I get my part. Hello HONDA, here I come

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kaye clifton
US
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Jul 24, 2008 7:16 am UTC

need a phone call from the office of the ceo on the warrenty that Allen, TX is not covering. [protected]

About Harley Davidson

Harley-Davidson is an iconic American motorcycle manufacturer known for its heavyweight motorcycles designed for highway cruising. The company offers a range of models including touring, cruiser, and custom bikes. Additionally, Harley-Davidson provides motorcycle parts, accessories, gear, and apparel. They also offer financing services to assist customers with purchases.
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