Hardee's Restaurants – Page 10

I pulled up to the speaker to order. I was greeted with the normal restaurant greeting ☺️.
I proceeded to tell the order taker my order. But without being able to finish my order, I was rudely rushed to pull up to the next window. I do understand that speed of service is necessary, but being rude AND rudely rushed should NOT be apart of your team. Thank you

Recently went through drive thru at a Hardees in Clintwood, VA. At the window, my 6 year old son asked if they had any donuts. Afterwards, I sent my other son in to buy a pop and he heard the worker saying she couldn't stand kids especially the ones (like mine) that asked for things. I went in and asked her about this and she did not deny it, said she hated kids, and never offered any type of apology.

I recently visited a Hardees in frenchtown/Monroe mi, I couldn't wait to go but was sadly disappointed, I ordered a cheeseburger combo meal, the food was COLD! It tasted like it had been sitting a long time. The cashier did not know what she was doing at all and I'm glad I did not order a double cheeseburger because it would be more cold food to eat.

Hello,

I just recently went through the Hardee's drive thru at Griffin GA @ 1619 North Expressway and got the worst service/experience that I have ever gotten from a Hardee's. I order a total of 4 items (a Frisco burger, 2 chili dogs, and a 10 piece chicken tenders) and when I pulled up to the window and paid I was told it would be a couple of minutes as the tenders needed to cook. So I pulled forward (even though there was no one behind me the whole time I waited 10+ minutes) and once I got my order I checked it quickly and saw 4 boxes in the 2 bags so I drove on home. Once I got home (a 15 minute drive) and was pulling the food out of the bag for the family to consume we realized that the 10 piece tenders was in 2 boxes (and the mustard sauce I asked for turned out to be regular yellow mustard packets) and was shorted the 2nd chili dog. When I called the store all I was offered was come back and we will give you the missing chilli dog with no mention of any compensation for the 30 minute round trip or lose of time nor correction of the mustard sauce instead of the mustard packets I hung up the phone and contacted you here as it was clearly demonstrated that the manager was more worried about making out with her boy friend in the parking lot than seeing to customer issues (which happened 3 times while I was waiting on an incorrect order). Being a former Hardee's supervisor I was expecting a lot better service than I got and for the record the tenders were fresh, the Frisco burger was made at lunch time at best (4 hours before my order), and the one chilli dog I did get was made either Monday or Tuesday (I got the order on Sunday). Based on the quality of this order I will eat at Hardee's again about 200 years after I die and that is if I can't eat dirt instead.

I used to work for hardee's store # 1504341 which is in Citronelle, AL up until yesterday 10/3/2018. Because of the District Manager Deniese Rook kept on using profanity at the employees and Management. This has been going on since I started which was 08/03/2017. What put the icing on the cake was that she accused me of stealing 15 dollars out of my till( cash register) Friday 09/28/2018. Nobody told me that my till was short until 10/2/2018 when I went back to work. So immediately I paid it with no problem because I know that I'm responsible for that drawer. She accused me of being a pill head and a drunk. I can tell you this I barely take any medication at all. And I don't even drink. I need something done about this. If nothing is gonna be done I am going to put a law suit on whom ever I need to. I also have text messages of her using profanity and calling me names and I also have a voice recording that proves that she is using profanity.

I want Two strawberry milkshakes (No Ice cream)
Two fruit lemonade (no peach or no strawberry fruit. So I just ordered three chili hotdogs I get home I have a mess in my box hotdog drop of chili and a lot of onions. It was really messy. If you don't wanna work just don't get a job.. But when someone spendthere miney you want to get what you pay for. In saying this I am a business owner myself. Which I know how you suppose to treat a customers. I am a Regional Manager, Business owner and Catering. So I know how Food ordered should look and how a customer should be treated. Midlothian Trn

I come into hardees every day and I see the manger on her phone not paying attention To the front counter or she is busy talking to someone else there are times she is rude or has an attitude I have stopped going to hardees on college and now go to el paso where I get great service and great managers please fixes this and I will come back thank u so much. Sam

Mary Zarudsky a shift leader at Hardee's said on Facebook- "Was there anything else done to wake him before the water? Sometimes these "people" are hard to wake up!" and "Well then spend taxpayers money to remove the individual. I work in a restaurant. Fortunately the ones that sleep on the premises or start begging when asked to leave they do. Calling the police to remove them is a waste of money." all this towards the man who unjustly has water thrown on him at a Dunkin' Donuts.

Very poor customer service. I watched a female employees verbally assault a new female employees like you wouldn't believe. I am in there eating with my children and she we're cursing at this poor lady and then blatantly told the lady that she wants to kicked her [censored] while she was corner against the wall and right in front of every body. I called the store after rushing my kids out of there because of the language and the team leader was rude to me and hung up the phone and left it off the hook so I and no body else could call back. This Hardee's is located at Seffner Fl. I don't like going to that restaurant any more I rather spend my money some where who treats there people right and there customer.

I was at a Hardee's at Fultondale, Alabama the employees at front were veryy rude with us when we ordered our food and switched our minds to change our order the black lady at front had an attitude and started talking rudely to us this was on Sept the 30th Sunday around 11:00. I went to go eat with my family and enjoy food not to get talked rudely by the worker. Would not go back there again!

I was in your pendleton indiana location this morning around 715 a.m. while i was there they madr me wait 10 mins to get my food i was the only one in line at the time. Then when i asked what was taking so long because i was in the drive thru and cars was lining up. The women brandy rudly is going to shut the window in my face as shes telling me they was waiting on fresh biscuits. As i know this does happen the problem i have is my biscuits werent fresh and cold by the time i made it down the road home! I stop in there alot as my son loves hardees and its normally quick without any problems, I wo t be coming back and will be letting everyone I know not to go to the pendleton location!

Very poor customer service, I watched 3 female employees verbally assault a new male employee like you wouldn't believe. I'm in there eating with my children & they were cursing at this poor new guy & then blatantly fired him rudely & right in front of everybody. I called the store after rushing my kids out of there because of the language & the team leader was rude to me & hung up the phone & left it off the hook so I & nobody else could call back. I'm a big fan of Hardees & I spend a lot of money in there & I don't appreciate it.

Tables and floor were dirty. Nobody cared to clean up anything. Most of the staff took a break at the same time. Some smoked right by the door. It was not a customer friendly thing to do. Taking a break was the only thing the employee did, while I was at this place. The employees went outside to smoke with there friends that just stopped by to say hey. This location is a 2 out of 10 stars. It was terrible

They always giving out half done food. This morning I notice this little girl standing behind the counter. When I was fixing to let her take my order she told me "im waiting to get clocked in" I said ok. The manager then came and took my order. There were 3 managers there and they didnt not care for clocking her in. They continue to walk pass her so, she left. This is horrible. (september 22, 2018)

Went thru the drive thru order a strip meal with 2 apple pies go to eat one it was old cold and looked like it has been bitten on go to eat the second one old cold called to the store a guy answer's I ask what time you guys close he said 11p.m went thru the drive thru around 9:07pm I asked if he can drop more pies he says unfortunately I can't but I can't refund you your money the only reason I went there for pies don't want my $1 back just wanted fresh pies bad customer service

Hardees in Nashville TN ths morning, I pulled up and sign on window posted any 2 for $4 breakfast mix & match includes frisco, sausage/egg or bacon egg cheese.

I went to counter ordered 2 friscos breakfast and large drink total was $10.13. I advised cashier total was wrong and should be $4. She told me they are not honoring that all everyone this morning came in ordering something from the 2 for $4 advertised sign and they are not honoring it. I told her they have it posted and need to honor it but she did not. I asked for a refund.

If this is what you have posted on your window Hardees should honor what they have posted. I told her they need to take advertisment down and she rolled her eyes.

Hardees way to go with customer service. Not honoring what you advertise. Black eye on you.

They charge 280 RS for full pack of curly but give handful fries. They said it is measured but they have no measuring machine .after asking they said the box is measured. Then I said to fill the box but they denied bluntly .it is company, s property not them.they r there to deliver order properly. Their behavior is not proper specially the girl on the counter who takes order.kindly resolve the problem.thanks

Went to Hardee's at Watson blvd, ordered two biscuits and one was wrong, returned it and second one was wrong, then third one was wrong! Manager looked at receipt and talked to cook, cook made the fourth biscuit and then the real problem started, cook tapped front line worker on shoulder and asked him to hand biscuit to my husband, where worker declined and said I'm not dealing with them! I told manager what he did and said and next thing I know he is arguing with me, manager told him to go in the back, he did and turned right around and started arguing with me and the manager. We got a refund and left! Something needs to be done about front line worker, definitely not a team player.

i applyed for a lob there and i didnt get a reponse the first time i had keep trying to get a hold of the manager there nothing and when i did finally get a hold of the manager he tells me that he was going to check on my app and nothing a week goes by then i go in and talk with him and he tells me that he would pull my app out to look at it and have me come in for a enterview nothing then i go back in there and then he tells me that he had to get a hold of the main office and nothing then i finally get a message today saying that you was not going any further with it i think he should be fired from there

I ordered a chicken fillet with large chilli lava fries and a strawberry milkshake, when the meal arrived i noticed my large chilli lava friesis in a hamburger box ( normaly in a basket) i asked the cashier has the size changed she then replied what do i mean? I explained that the fies normally comes in the basket hence the burger box is half the size ( closed box). He manager eplained to me that this is the large size and what is my problem, i was not in the mood far an arguement and politely asked for a refund. If this is the new "large size fries" i can not see that i would pay AED10 for your new size. Feel free to contact me on Tiaan.[protected]@hpsplayco.com