I, like many others, have paid for a life membership which includes magazines which fail to arrive. This club has my address and my email but has never contacted me. Evidently, since I don't buy things from them, they make the assumption that I have passed away. I contacted them once regarding this and they began sending magazines. They said they sent a postcard but didn't get a reply. I never received a postcard or would have replied. In all the years I've received mail I don't believe any of it has been lost. This outfit ought to be investigated!