On June 8 at about 4:00 I went to the the HEB on 641 E. Hopkins in San Marcos TX 78666 after work. I had 60 dollars of groceries. Everyone was professional and nice. The young man packed my groceries and put them in my cart. I left to go home to Canyon Lake. Which is a least a 30 min drive. When making dinner I noticed I was missing several items, I called the store and spoke to a lady who verified that the young man had forgotten 1 bag of my groceries. No big deal I will get it later. I was near the smaller HEB the very next day the in the afternoon in San Marcos it was not the same one I went to but I did have my receipt. I gathered the items I was missing and proceeded to the check out. I explained to checker what happened and she left and got someone else. There was one item that the smaller HEB didn't have so I said hey can you credit me 1 dollar for the corn tortillas yall do not have, she said no it wasn't there fault. I said I know that but its the same company and its only a dollar. She kept talking back and I my temper rose and told her she had no respect and terrible customer service. I have never had an experience like this ever. I proceeded to pay for other items and left.
Desired outcome: This employee needs to be retrained, and a gift certificate would be nice for my troubles, thank you