CB Grocery Stores and Market H-E-B Complaints #142-161

H-E-B review: Lack of friendliness and concern

RMM22 of Corpus Christi, US

Mar 08, 2021 3:55 pm UTC

There are no specific incidents t but I go to several HEBS in my neighborhood in Corpus Christi, Tx. They are all friendly and the customer service is good. But at 4320 S. Alameda at Robert they are NOT. I don't know if it is management or what. The employees never hardly smile. And a grocery bagger will start loading your groceries and then run off to do something else leaving you to do it yourself. I just assume do it myself if the bagger can not do his job. The other HEBS I go too do not do this. If they bag your groceries they should finish it.
The problem is this HEB has more items I prefer but because of their lack of good customer service I feel I can't shop there. The HEB at 3133 S. Alameda is GREAT and they are friendly and care. I will shop there.
Thanks for listening and I hope that HEB headquarters can find out why moral is so low at 4320 S. Alameda.
Michele W

Desired outcome: Just want you to know.

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