I received an email advising me that my PayPal account was being charged for a subscription I never enrolled in.
I purchased a product that was not delivered as I ordered; instead, they sent a memo stating that the product I wanted was temporarily out of stock and that they had upgraded me. Unfortunately, I lost the memo and was unable to return the product. A month later, they are sending me a new shipment I did not order, and I was not able to get in touch with them on their site since I never opened an account, and it was a one-time product.
I attempted to contact them, and both the email and the phone number are
bogus, no way to contact them with the information they provided to PayPal
Guthy-Renker LLC
[protected]@subd.com
+[protected]
Claimed loss: Subtotal $79.95Shipping and handling $4.99Tax $6.80Total $91.74 USD
Desired outcome: My money back, and for them to stop charging my accountTransaction date Nov 26, 2025Order ID rD9YUlR8sllqlu4lHAZ0W4iWS
Confidential Information Hidden: This section contains confidential information visible to verified Guthy-Renker representatives only. If you are affiliated with Guthy-Renker, please claim your business to access these details.