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Guessdelivery courier

1

They have the worst delivery courier ever in the world. I ordered a jacket a week ago and it could never get to me and the only thing guess asked me to do it to wait but not allowing me to cancel it! Worst service ever ! They use DHL with ukmail, and dhl said they can't investigate the case due to it is still an ongoing delivery. But unfortunately ukmail is saying they cannot find my addreees everyday for the whole week even if I already updated them 4 times at least with my details and contact number . Now I'm paying something for nothing . This is what a big company do ?

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