Grubhub — order processing
Charged for order not approved, used saved information to process. Called to alert of mistake they would not listen to me and basically called me a liar. Then said contact credit card.
Always late delivery, typically 30-45 minutes late with no explanation. You are forced into giving at least 18%tip before you receive service so not merit based. Don't always bring plates etc
Customer service personnel are not knowledgeable and don't listen to issue. Ask same questions several times demonstrating
They are not listening and simply reading from a script, can't solve any issues.
I will never use again. And will spread news.
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