Menu
CB Events and Listings Great Fun charged by credit card for 119. 99
Great Fun

Great Fun review: charged by credit card for 119. 99 769

R
Author of the review
9:02 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Very interesting - I just looked over the weekend - had similar charges. I called them and they were closed over the weekend. So not only did they charge this month - they have been charging my credit card since January. I don't know how I missed it. So I called my credit card company and it's not being charged as revolving which mean monthly someone is entering my information from TLG*GREATFUN. I called them this morning, pushed zero and demanded to speak to a manager. After getting a speal from the woman on the phone about what great offers they can provide to me - BLA BLA - THIS IS A SCAM! Management credited my Visa for the last four months and said I would have to contact Corporate to reverse the other charges. Call them now... Great Fun - [protected] - and their Corporate Fax number is [protected].

More Great Fun reviews & complaints

Great Fun - unauthorized billing 66
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - charge my debit card 27
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - canceling my membership 31
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - fruad/scam
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Great Fun - fraudulent charges 10
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
769 comments
Add a comment
F
F
faith373
DeSoto, US
May 17, 2009 7:09 pm EDT

I was taking funds out of my account via ATM and notice the I had less money in my account...I went home and pulled my account on line; I notice a company name TLG*Great FUN pulled from my account and I have NO clue who this company...I also called the company and they were closed FOR THE WEEKEND.

J
J
janedoe
Medford, US
May 13, 2009 4:56 pm EDT

there is a comment posted on here by someone who works for the company, 600 days ago by the name of T jones. First of all this company deals in unlawful business practices by deceiving people and by taking there money with out there consent. They say its not a scam, but it sure seems like it to me. I have gone above and beyond to have this service cancelled not to mention you can't understand them half the time anyway. After having a heated conversation with the lady on the other end and her telling me that i signed up for this service but she had absolutley no proof to tell me or to send to me, i hung up and turned all the information over to my bank for fraud prevention last month and then again this month. This company sincerly needs a class action lawsuit brought up against them, if any one has any information on how to do this or any helpful information at all, please respond. thank you

C
C
Capt Jack
Pompano Beach, US
May 13, 2009 10:15 am EDT

Today 5/13/09 I noticed a charge for $11.99 to my bank statement from TLG*GREATFN. Once I contacted their customer service I was informed that I checked Priceline.com in February and that automatically enrolled me in their 3rd party group for a 30 day trial. I did not cancel the 30 day trial, that authorized them to charge me $11.99 per month membership. I reviewed Priceline.com and found that I did not purchase from Priceline.com. The CS person told me "tuff" no refunds, when I then ask for their legal address for legal action against them, a supervisor arrived to tell me the charges would be removed within 48 hrs and that she was sorry that I got involved in something I didn't realize would result in a membership. Needs to be better control over this 3rd party dealings on the net.

C
C
CLR
, US
May 09, 2009 10:58 am EDT

I am so sick and tired of not feeling safe. This is supposed to be a great country with good people in it. That is the farthest thing from the truth. I think that anyone in this country will do anything that they can to make a buck, and I for one am fed up. These people didn't just charge a credit card for me. They charged my BANK ACCOUNT! That is MY money, and it was stolen from me! If anyone out there has any suggestions about what we can do or how to go about getting justice served, please e-mail me at cray31@ivytech.edu. I don't care that i only lost 13 dollars! These people need to be stopped, and I deserve to have the money that I work VERY hard for! Please don't hesitate to e-mail me.

N
N
Nicole
Phoenix, US
May 07, 2009 6:14 pm EDT

My Amex card was charged 12.99 2 days ago from Great Fun. I have no idea who this company is, but I did recently book a flight thru Travelocity.com. I'm going to check into this further. I logged a dispute with my credit card company and they credited my account while they investigate the charge.

G
G
garret
Snohomish, US
May 06, 2009 5:58 pm EDT

TLG ID Secure are a bunch of scammers they charged my checking account 149.00 and I had no idea who they were. I had ordered a bra fom women with in and they sent me a 5.00 rebate check. Little did I know that sighned me up for TLG ID secure. I can hardly believe that a reputable company would be involved with such a scam. My bank is looking into it and is acredited my account. but we shall see. also tgl said thet would reverse charges and didnt give me a confermation # and I was to stupid to ask for one. I did however get the guys name and id # like that matters and I told them that I was calling the attorny general and Im sure that will be useless too.

H
H
happily removed
, US
May 05, 2009 6:02 pm EDT

if it is being taken from your bank account, you signed up through either PriceLine.com or another travel site. just call the 1800 number and asked to be removed. No problem. [protected]... whole thing takes about 2 minutes.

C
C
charioteer16
Chicago, US
May 05, 2009 1:24 am EDT

I too just noticed a charge of 11.99 on a credit card that I have not used in months. I have disputed it with the credit card company and reported the card as comprimised...a great friend is the director of Labor & Ethics at the ABA..he is out of the country for 2 weeks but will see what information he can provide to help us all with this scam !

L
L
luis
Milford, US
May 01, 2009 9:42 am EDT

i just notice a charge on my visa debit card for the amount of $36.99 and i told them i dint request their service and how and why are they charging me for this amount. and they told me they got my inf from COLUMBIA HOUSE
as Columbia house the movie and music DVD Cd's company. anyways a few month a go i receive by mail a discount card name great fun, with no inf about whats the card about, i dint paid much attention, but they said it was a discount offer i got trough Columbia house and i probably dint take the option off and that's how they got me. but i call and cancel today they gave me a confirmation code with no problem and im they are suppose to give me a full refund back. so lest see. i hope i don't have to cancel my cc and get a new one.
their website is greatfunsite.com.

good luck to all!

C
C
Corey Willis
Simi Valley, US
Apr 30, 2009 3:54 pm EDT

I can't believe this company...when I called they totally made me feel like I was a complete idiot for not knowing about it and how they were saving me so much money! Ridicules! Horrible company.

C
C
Corey Willis
Simi Valley, US
Apr 30, 2009 3:40 pm EDT

Same problem here. Thanks for the info. I am going to call to cancel today...this really sucks...

C
C
Connie
Sellersburg, US
Apr 30, 2009 8:12 am EDT

they charged to my debt card $36.99 and I don't know who they are or what they offer

D
D
DaveDpS
Durant, US
Apr 28, 2009 5:54 pm EDT

PRICELINE gives our credit card information to this company... I think they should be held responsible! How are we going to stop these small fraudulent companies when the bigger ones we are supposed to trust are in on it. I've lost hundreds on this deal. Thanks Priceline! Screw your cheap hotels! Put them both out of business!

E
E
Edna King-Miller
Atascadero, US
Apr 24, 2009 7:04 pm EDT

I first noticed the charge of $11.99 on my March statement. I figured I had used my debit card and forgotten to enter it in my register. But it also appeared last week, same amount. So I went to the bank today to see if they could find out where the charge was coming from. The teller gave me two phone numbers, and I used reverse number research, but I couldn't find either number. Decided to see if I could find it by going by the name TLG+Great Fun, which I had never heard of, at Ask.com and found this site. Thank goodness. You can bet I will be going back to the bank on Monday, with a printout of these pages. My debit card expires next month, and I hope I get a new number. Incidentally, the two phone numbers I was given don't match any of the numbers from other complainants. No wonder I couldn't find them.

H
H
Hill Summer
, CN
Apr 23, 2009 8:38 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have the same problem today. My credit card issuer told me just several minutes before that TLG great fun PLG is collecting USD11.99 from my account. I had non idea about it too. I thought over and over and remembered that it might come from a web in which I booked a hotel room and got an email of confirmation with a Great Fun link which said 10% discount more will be given at next order, but had not said any thing about membership or membership fee!

G
G
gsxr100x
Las Vegas, US
Apr 22, 2009 5:31 pm EDT

this is a scam.. i have never signed up with them and they are taking money out of my account. i don't even know how they got my info..

called federal trade commission [protected] and filed a compliant

i think all of you should to...

T
T
tim
bc, US
Apr 22, 2009 2:42 pm EDT

I CALLED ABOUT BEING ENROLLED WITHOUT OUR PERMISSION WITH THE POSSIBLITY OF IDENTLY THEFT
I WAS YELLED AT BY THE ASSOCIATE WHO TOLD ME THAT I WAS LIEING ABOUT SIGNING UP WHEN I ASKED HER WHAT HER NAME WAS SHE TOLD ME SHE WAS THE HIGHEST PAID CUSTOMER SERVICE REP THEY HAD AND SHE WASN'T GOING TO DEAL WITH MY S--- . IN ORDER TO CANCEL THIS MEMEBERSHIP I HAD TO CALL A TOTALLY DIFFERENT NUMBER AND GET THE RUN AROUND. THIS BUISINESS IS BAD BUSINESS WITH RUDE ASSOCITATES.

D
D
Doris J Asher
Dayton, US
Apr 18, 2009 3:29 pm EDT

We got this charge on our credit card bill and had no idea what it was for until I found you on the internet. Thank You so much for taking your time to write this out for all of us. My husband just finished talking with them and they said I (Doris) joined something to get a discount from Miles Kimball on line. I never got a discount from Miles Kimball and I paid exactly what it said on the internet.

They said we might have to pay the initial $12.99 but it would be taken off next month. My husband was very kind but talks with an authorative voice so they did not argue with him very much but will be watching our statement next month.

Thanks again,
Doris

L
L
Linda Crain
Trimble, US
Apr 17, 2009 9:20 am EDT

Where do I find the confirmation code

M
M
mzkiki
, US
Apr 16, 2009 7:21 pm EDT

I have been getting checks from Great Fun for the past 4 months sometimes twice a month! The checks said IF you cash you ARE AGREEING to be charged ____? a month... I ve never cashed them simpley bc i dont know anything about the company and i dont need another "CHARGE" on my acct! Ive kept every check they have sent me just to keep record of, now today I received a bank statement saying I have to pay so many $ 25.00 charges bc Great Fun has been yanking money out of my acct!
First off I dont know how these ppl even got my name and address.. Ive never even been to their web page til now and now they have my account info! This is rediculous! I bet they are HAVING GREAT FUN with everyones money!
This really makes me angry and its really kind of scary!

Good Luck to everyone dealing with this problem!

J
J
janedoe
Medford, US
Apr 15, 2009 3:50 pm EDT

My credit card was charged $12.99 by some company called TLG great fun. I called the 1-800 number listed on my billing statement and talk to some one who could barely speak english and could not understand what i was talking about. When I told her that i never authorized a transaction with this company she told me that i did. i told her that i wanted proof of this and she SAYS that she will send it to me. I want to know how people get away with something like this that causes others such headaches. I have my bank doing fraud investigation on them because the company refused to help me or give me money back. How do you pursue a lawsuit against someone for unlawful charges to your account and for me being inconvienced by this so called company. Its scary how this happens and they get your banking information. I will be going to the attorney generals office about this for the state of oregon

L
L
Lucy
Latrobe, US
Apr 14, 2009 4:10 pm EDT

This company uses fraudulent methods to gain your account information. In my case, promised a rebate after buying a ticket on Priceline.com; which I thought rebate - great! But it was the screen after you click yes, you want the rebate that they tell you "welcome to your --blah, blah, blah---membership". And you go - what memberships, what happened to my rebate? Oh, by agreeing to take the rebate (and after the fact of agreeing to said rebate), they say you authorized a membership in their company/program. Lovely.
Well, I didn't, neither did any of you, but you were asked a trick question at some point where you said yes and in their warped view, you agreed to their membership. In my case, I called them immediately and canceled and reamed them out verbally. then I called my bank and told them to watch for any charges from Great Fun or other suspicious "membership" - reoccurring charges.
but now I keep getting these stupid "check enclosed" mailings from Great Fun, who supposedly removed me from the list in November (called 4 times), December (called 5 times) and January (called and threatened lawsuit and re advised my bank of the situation). So for about 1-2 months I stopped getting mailings and now they have started all over again. What is the point?
the point is to either trick you into cashing one (or some poor senior citizen or a lower mental capacity individual), or hoping someone will steal the darn thing plainly labeled "check enclosed"! and cash it fraudulently, so they can start charging you.
I have again called and got the voice mail (vm) of the President's office, who never returns messages or calls. They refuse to acknowledge their mistakes or issue a letter of apology and promise to cease and desist as asked. So I am posting today as a matter of public record that I made yet again another attempt to get off their mailing list and verified that my membership is canceled via operator "Patrick" and I want nothing further to do with or contact with Trilegiant or any of their associated companies or business partners.
Sincerely,
Jennifer Springer

B
B
blondie
Brick, US
Apr 14, 2009 10:25 am EDT

The company behind all of these scams is:

Trilegiant
100 Connecticut Avenue
Norwalk, CT 06850

Telephone: [protected]

If you go to their website you'll see all the companies they own. It's unbelievable that they still get away with this. I sent a complaint on their web site's "Contact Form"...I don't expect to get an answer or any help, but I think it would be nice if we all bombarded their system them with complaints!

Not only did they trick my mother into a membership (she purchased something on Miles Kimball's website)...but even after we complained and got a partial refund they STILL SEND HER CHECKS THAT ARE ACTUALLY SNEAKY WAYS OF GETTING HER TO SIGN UP FOR OTHER MEMBERSHIPS!

P
P
PATRICIA BROUSSARD
Denver, US
Apr 11, 2009 6:31 pm EDT

I JUST GOT MY CREDIT CARD STATMENT TODAY. I WAS CHARGED $99.99 I DON'T REMEMBER EVER SIGNING UP FOR THIS ACCOUNT. DOES ANYBODY OUT THERE KNOW WHO THES PEOPLE ARE? I AM GOING TO CONTACT MY CREDIT CARD COMPANY TODAY. THANKS TRISH

L
L
LLJLMJ
Des Moines, US
Apr 07, 2009 8:33 pm EDT

4-7-2009. My Mother who is 85 had the same thing happen to her. I thought she had just charged something and just forgot what it was. But she insisted she hadn't. They charged her $199.99. She didn’t get a teaser check in the mail to cash either. They just charged it without any authorization what so ever. So I did a Google search and found these posts. Thank God we know what's happened now. Thanks to everyone for sharing your experience. We have been able to get the charges dropped from her credit card and she is going to close that credit card as well. Golly, it's terrible that we as honest folk have to spend our precious time and resources watching for thieves like this.

M
M
mer
Westerville, US
Apr 06, 2009 10:19 pm EDT

I have scammed by great fun. They have charged my credit card $11.99 for 4 months. I thought the charges were for CDs until this month when I knew we had definitely not ordered any CDs. I called the number today listed on my credit card and talked to the rep. He said this started with an order from Discount Dance. At first he said he could only cancel further charges. Then he said he could refund one month. I was absolutely livid and insisted that all charges had to be refunded and he said I should write to this address:
Support Services (attention Executive Support)
P.O. Box 6100
Westerville, Ohio 43086
My letter was mailed today.

E
E
ECC
Olney, US
Apr 05, 2009 3:33 pm EDT

I definitely agree. Apparently my husband thought "TLG Great Fun" was something I ordered, so he never questioned it. I finally did come up recently, and I told him I never heard of it. I remember following an "Are You Interested..." kind of link--possibly while doing an airline booking--and when I saw what it was all about, cancelled out of it. I never authorized a charge. I never signed an agreement. My husband is investigating how long this has been going on.

X
X
xcomvic
Valparaiso, US
Apr 05, 2009 12:08 pm EDT

OMFG... CHASE... THE DAMN CHASE BANK is responsible... My bank got taken over by Chase (it was previously Washington Mutual), then Chase... I called them just now...and the lady said it is PART of their program... I was like...wtf are you talking about?! I never APPROVED anything...and she's like " i understand your confusion sir, it will be cancelled and refunded..." SO, they KNOW they are doing it and hoping people are stupid enough not to notice...well...wtf...I just paid off my credit card and never used my card since and then get a charge... OFF COURSE I am going to notice it...

Y
Y
yang
Findlay, US
Apr 04, 2009 12:43 am EDT

great fun is taking my money $.99 from my bank account.

J
J
Josh
, US
Apr 02, 2009 2:34 pm EDT

*********DON'T USE TRUECREDIT.COM...THATS WHERE THEY GOT MY CREDIT CARD NUMBER FROM**********

I notice a charge for 12.99 from TLG GREATFUN on my checking account but i hadn't used that debit card in weeks...didn't think much of it until(delayed transaction or something) i got a "check" for $10 in the mail, saying if i cash it it automatically enrolls me in a membership, this was the 4th check i have gotten. never cashed them, just throw them away...but i noticed it said Great Fun on it, so i got onto my online banking and checked. sure enough this company had been charging me 12.99 for the last 3 months, always pulling on the 26th. So i called them up and chewed out the foreigner that answered, finally asked to speak to his supervisor. said he was going to refund the money for the last month to my account...BS! So this morning I went into my bank, reported them as fraud, they canceled my debit/credit cards and my bank is pushing those transactions back through. So i called them back and told them not to refund that payment because my bank was taking care of the situation. They told me it was to late, so i told them well thanks for the extra 12.99 for being a pain in my ###! GOOGLE FTW!

*********DON'T USE TRUECREDIT.COM...THATS WHERE THEY GOT MY CREDIT CARD NUMBER FROM**********

P
P
PAULIE
Vallejo, US
Mar 30, 2009 3:35 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I purchased shoes from Shoebuy.com.Months later they sold my checking information to great fun.Great fun then, since 08/15/08, starded charging 11.99 a month up to 03/15/09.I called SHOE BUY.Shoe buy tells me it's "my fault". WE ALL NEED TO DO SOMETHING ABOUT THESE COMMON THIEVES!

E
E
erin bohne
Pine, US
Mar 26, 2009 12:21 am EDT

I am being charged after cancelling the membership and without permission from me

E
E
erin bohne
Pine, US
Mar 26, 2009 12:13 am EDT

i cancelled my membership but i am still beong charged.

G
G
#1 Goonie
Lynnwood, US
Mar 22, 2009 3:00 am EDT

Wow. Ya. I just looked over my 2008 account summary from my credit card and I was charged on the 7th and the 28th of EVERY month last year. The first fee is always $14.99 and the second is anywhere from anywhere from $0.25 to $18.27. Capital One said that someone is typing my account # in manualy. It added up to $247.40 throughout 2008 and I never even noticed! WTF? What do they even say that their membership offers? I can't believe that they are simply a business that offers nothing but changes the crap out of people and is not liable for anything? How is this possible? Once I cancel my Great Fun account tommorrow, do I HAVE to close my credit card? Have they gone after people a second time? Freaking unbelievable...

T
T
Terry
, US
Mar 21, 2009 3:05 pm EDT

All I can say is: I got scamed like everyone else! Only they've gotten braver. They charged me $129.99, not 10.99 or anything that small. They should be in jail, or at least out of the scam business! Also, the time I've spent trying to resolve this mess is stupid. I have better things to do!

S
S
Stef
PHOENIX, US
Mar 18, 2009 11:30 am EDT

I order movies online thru columbia house and they said thats how they got my credit card info, I clicked on their link (which I never did) I'm not intester in what their offering. They charged me $36.99 2/27/09 on a friday, thier not open on the weekends so I had to wait til Monday. I called [protected] they cancelled the membership and said they will refund my funds also got confirmation #. 3/6/09 I received a credit for $11.78, So I called them back they tried not to give me the rest of the refund, so I got transfered to a supervior name Toni Caldwell she said I should recieve the rest of the refund and another confirmation #48 hours to 7 business days it 3/18/09 still havent recieved the reminder refund. I reported my credit card lost, so this won't happen again.

J
J
Jeanne
, US
Mar 14, 2009 4:29 pm EDT

We got charged $119.99 from MP Greatfun. We called the number and they weren't open, so we looked them up online. We found thousands of complaints against them on many different websites, and obviously we knew they were a scam. We called the credit card company and told them that it is a scam and we don't even know where the charges came from. They told us that they've had lots of complaints about it. We got them to take off the charges, and then we cancelled the credit card. That's the only thing we knew to do because it doesnt seem like the company will refund the money. Good luck!

M
M
mizkwren
Greenville, US
Mar 14, 2009 3:36 pm EDT

Are any of you on Facebook? I think there was something that popped up from this company when I was on there. Great Fun has withdrawn $36.99 from my bank account TWICE. I can't call them (because they are closed on the weekend), but I emailed them and told them I was contacting my bank and the Better Business Bureau for this scam. I told them I wanted an immediate refund and that someone from their company should contact me by this Monday afternoon.

R
R
RMartin
Austin, US
Mar 11, 2009 11:50 am EDT

I, too, have been scammed by Fandango and have just written to their Customer Service explaining that I will never purchase tickets from them again. The charge on my credit card was from “TLG*Great Fun” in the amount of $11.99. I have a teenager who plays RPGs online and thought this was a charge for that…Great Fun sounded like a gaming site to me. I checked with him and found out that he had no idea what that was. I googled Great Fun and found all the hundreds of posts from people experiencing the same problem I have been. So, rather than calling Great Fun directly, I called my credit card company. It was odd…the woman at Chase that I talked to told me she was going to transfer me to the correct department (I think that’s what she said). She transferred me to Dave who told me he worked for Great Fun. He was so very kind to inform me that, YES! I had signed up for a membership with Great Fun — right through Fandango Rewards. He could even tell me my email address and the date. Unbelievable! I told him there was no way I would have signed up for this service unless it had been deceptively presented on the website. He had no answer except to tell me to hold for my cancellation confirmation. I guess that “TLG*Great Fun” is actually a way to have “great fun” while ripping people off.

A
A
Amit
, IN
Mar 10, 2009 10:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Just got a call from my Bank to check whether I used my card to subscribe to TLG-Great Fun. I was charged $11.99 . I didn't know a thing about it. I checked immediately on Google to see pages and pages of people complaining about this. I've got my card blocked and asked the bank to send me a new one. Thankfully this is only the first time I got charged for it. Reading from what people have said I do remember using my card on Priceline late December. But I didn't agree to any subscription from TLG-great fun.
I am wondering what the authorities are doing about this company?

Learn how the rating is calculated

Write a review File a complaint

Great Fun contacts

Phone number
Website
Category
Trending companies