I am writing regarding poor, racially biased service and wrong billing at Great Expressions Dental (1403 Dunn Ave, Jacksonville, FL) on 09/29/2026.
I arrived 5 minutes late for my 9:30 AM appointment. The receptionist was rude and biased, and I was overcharged.
The stress caused my blood pressure to spike from 117/78 to 200/119, forcing me to take the day off.
I expect an investigation into this biased behavior, a billing correction, and staff retraining.
Tony Myers
Claimed loss: had to take the day off because my blood pressure was 200/119, and before I went, my pressure was 117/78
Desired outcome: I hope no one has to have a bad day dealing with the incompetentOf the receptionists.
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