The complaint has been investigated and
resolved to the customer's satisfactionResolved Grand Getaways — Grand Getaways is a big rip-off!
resolved to the customer's satisfaction
I bought Grand Getaways in St. Martin and according to the US office they are not connected, yet now I am a member. I purchased this travel club to eliminate my traveling problems,(which is what they promise). When I called for airfare, it was priced higher than right off the internet. They had no travel locations available when requested, yet the other travel agencies had plenty. They say they can sell your timeshares with no problems, yet after you pay the money you don't hear from them again. If you call the sales office after purchasing, they claim they satisfy 87% of the time, and I guess I fell into the 13%.
Resort Solutions (supposedly the company that sells your timeshare for you) is probably a one person office that takes your money and doesn't even say thank you. When you call her from the Grand Getaways office to see if she can sell your timeshares, she tells you that they would sell easily because you paid so little, add a couple thousand and in 3 months they would be gone. Six months later, she states they are overpriced and won't sell.
Grand Getaways is a big rip-off.