Disappointing Experience with Gotham Steel Non-Stick Pan: A Review
After having high hopes for the Gotham Steel non-stick pan, I was incredibly disappointed with my experience. Despite only using it twice for a total of 20 minutes, the inside edge of the pan turned permanently black. Even more frustrating was the fact that the non-stick coating quickly wore off, leading to it sticking after just two months or roughly 20 uses. This is a startlingly short lifespan for a pan, especially considering I have other pans from different brands that have lasted for years with regular usage. Overall, I cannot recommend the Gotham Steel pan based on my personal experience.
Beware of Gotham Steel's Non-Stick Frypans! A Disappointing Experience and Terrible Customer Service
A year ago, I eagerly purchased two 9' frypans from gothamsteel.com, lured in by their stylish design and promises of a non-stick surface. However, much to my disappointment, everything I cooked in them began to stick, even when I tried using butter to prevent it. Frustrated, I decided to reach out to Gotham Steel's customer service for assistance. To my dismay, they informed me that I could send the pans back to them, but I would need to pay an additional $9.95 for a replacement.
What's even more absurd is that the number they provided for me to call, ***218, turned out to be a recording about health, rather than a customer service line. This left me feeling incredibly frustrated and ripped off. After all, I had only paid $19.95 for both pans - it was nowhere near worth it.
I must admit, the whole experience left a sour taste in my mouth. For all the buzz and hype around Gotham Steel's pans, they really underperformed when it mattered most. I would strongly advise against purchasing from them again and would instead recommend looking into other non-stick pans, such as those made with granite, that would likely offer better performance and value for the money.
Disappointing Experience with Gotham Steel Pan Set - Honest Review
I recently purchased the Gotham Steel pan set from gothamsteel.com and have unfortunately had some issues with it. I was quite disappointed to find that food stuck to the pan quite easily and even after soaking it for several hours, it was still quite difficult to remove. Additionally, I found that I had to scrub quite hard in order to clean the residue off. I must highlight that I only ever used a blue sponge/scrubber, so there were certainly no issues of mistreatment or over-abuse of the pans. In fact, I have never experienced stickiness with other PTFE coated pans before, which is why I was quite surprised at how easily food stuck to these. I must add that I purchased the Gotham Steel pan set from Costco and unfortunately experienced the same issues with both of the pans. Overall, I must say that I am quite let down by the performance of the pans and would not recommend them to others who are looking for a high-quality, non-stick frying pan set.
9-inch "non-stick" frying pan
I don't use this set of pans often because they are crummy. But I decided to toast a piece of bread for avocado toast, November 28, 2022.. I had the flame on medium and the bread in the pan for about 2 minutes, with my back to the stove. All of a sudden, I heard a really loud pop, like a pressurized wine bottle exploded. Not a pop of a cork, mind you, but...
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Gotham Steel Contacts
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Gotham Steel phone numbers+1 (800) 902-5917+1 (800) 902-5917Click up if you have successfully reached Gotham Steel by calling +1 (800) 902-5917 phone number 0 0 users reported that they have successfully reached Gotham Steel by calling +1 (800) 902-5917 phone number Click down if you have unsuccessfully reached Gotham Steel by calling +1 (800) 902-5917 phone number 0 0 users reported that they have UNsuccessfully reached Gotham Steel by calling +1 (800) 902-5917 phone number
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreAug 28, 2025
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9-inch "non-stick" frying pan



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