Goodyear review: Storage fee are predatory

On july 9th of 2023 my car was towed to goodyear. My insurance company failed to reach out to confirm the car as there. The car was totaled, and until i reach out to them (goodyear) they say the didn’t ‘know what it was there for. In m reaching out we found good year car care wanted to charg $36000 to repair the 2015 c300. When they couldn’t get that amount the decided to charge $550 a day for storage. In doing so they caused my insurance company to decline my full coverage payment to my lienholder. I am now in the hole for over $14k, on a vehicle i do not own nor have.

I have since purchased a vehicle under my insurance carrier guidelines believing they had this coved. That was not the case. Also, with car care doing so they jeopardized by gap insurance so they will not pay the remaining balance as it is a storage fee and not a vehicle charge.

Please, please take action, have them (goodyear car care) refund the overage in fees charged to me the consumer(s).

I have two car notes, and one car. I can’t purchase a home due to the outstanding amount due to my lienholder.

Again, please stop them from utilizing predatory methods of getting paid. And refund me the dollars owned to my lienholder.

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