Gold's Gym
reviews and complaints

I said I did NOT want auto-renewal on my membership. I also asked front desk staff 3 times when my membership needed to be renewed, & all they would say is "You have plenty of time, enjoy your workout." Gold's auto-renewed my annual membership a couple days ago anyway. It's a gym membership, not a heart transplant, they can change it to a monthly membership like I asked. I further explained to one of the managers at a Gold's location that I may need to move to another city, & that is the reason I need to switch to monthly until I find out which city I will be living in. Additionally, the link sent to me to cancel auto-renewal does not work; all it says is 'Oops! An unexpected error has occurred." Very disappointed in how Gold's does business.

Hello;

I would Like to post a huge complaint to one of the owners in Gold's gym amman - Jordan 🇯🇴.

I was in a class, playing the grit plyo, and I closed the door of the class, the owner came to me shouting at me infront of everyone : don't you ever close the door with such a attitude I have not ever seen in my whole life, I replied : please talk to me in a polite manner, I did not do anything wrong .

He immediately said to one of supervisors : terminate his account and blacklist him, I was shocked .

I said I did not do anything wrong and when there is a list printed that shows to all members what's allowed what's not then we can have a talk plus there is not anything listed that states that what you are talking about deserves this termination .

He replied : I don't give a [censored], and don't ever raise your voice .

I said am not raising my voice at all, am talking with reason and logic .

He said come with me now, every supervisor told me please calm down, this owner is already got so many reports and bad feedback, we DONT want problems sir .

I went down : he terminated my account and everyone even the disk front liners were shocked because I did not do anything wrong.

He said to me : if you are raising your voice, I will behave more bad to you more than you and will cause you problems .everyone was shocked and horrified of the owner attitude .

He replied to me : now come with me to take money and I don't want to see your face in the gym .

I replied : sir, am a respectable member, I will not go with you anywhere, if you want to give me my money, I will wait at the reception, second, a list should be posted what's allowed and what's not allowed then you can talk with me, but terminating my account for no absolute logical reason is not your right to do .

I would like to state :

1_ dealing with members of one of the greatest gym in the world in such repulsive attitude I think it's not acceptable according to your standards

2- how can a great institute gives its name to such owner who deals with his members in such way which by way, he already has so many complaints and reports

3- is this the way how gold's gym treats it's members !

4- how can such owner reflects such a bad image to one of the greatest gyms in the world .

5-please note that the damage is growing and many people are leaving the gym because of this owner,

6- how can an owner terminate any customer he wishes to fire with no reason just because he feels like it .

7- I feel so humiliated now, and note that this owner is forbidden to enter the gym, how you guys allow such mentality to one of your Institution and branches in Jordan, this is really damaging Gold's gym in Amman and it's growing more and more .

8-they forced me to sign the termination letter and they forced me to give me my money and kick me out of the gym .

9- I have been at the gym since April, and not a single complaint was against me . What did I do to deserve such treatment from your worldwide gym .

10- I have so many friends in gold's gym, they will put a report to this and soon they are all will leave the gym because of such attitude

12- I think of of your goals is that you change people's lives, is this how gold's gym international changes people's lives ! Is this how you treat humans ! Is this how you treat members, this gym has changed my life positively until today .

11- all the coaches are feeling resentment because of this owner

13- they did not give me the chance even to think, or to contact my lawyer .

I will sue, because this I don't deserve.

14- is this behaviour is one of your standards ! Is this how you treat people ! I don't think so, why you are allowing this in one of your branch in amman-Jordan

15- is not this against the worldwide policy of Gold's gym . Can you explain what happened from one the who bought the name or let's say stole and damaged the name and reputation of gold's gym

16- the investor or the owner already fired the coach as well and he gave her a warning and canceled all her classes and said infront of everyone that the GX classes are a [censored]s house and gangs

17- why such investor can make such damage to gold‘s gym image

18- Gold's gym Jordan violated the process by letting an investor or owner to have such control to terminate any member for no reason . Is not that a violation of gold's international !

19- this partner is treating members like sheep's, in a very disrespectful way, he fires them for no reason if they stand against him because of his disrespectful, humiliating way, he already got so many bad reports and I think he is forbidden to enter the gym but they allow him to enter because he made so many problems ! What the hell is this process, he already shouted that the GX classes are a [censored] house and full of gangs .

20 - everyone now will submit a petition against this partner, this is growing all over Jordan . Gold Gym Jordan is becoming one of the worst gyms in Amman .

My contact : zaid.[protected]@gmail.com
[protected]

Hi! I just want to ask on how can i transfer my gold's gym membership to somebody else?

i don't want to be a member of the club and i'm already fully paid for a year.

We also now have a free gym at the office, so instead of wasting my money to thin air, i'd like to share it to others for them to experience the club.

I hope for your consideration on this inquiry.

Thank you so much!

Dear receiver
Warm greetings
I am along with group of friends enjoying your gym membership at Vashi location
Along with personal training from uninterrupted 4 years
Since past 3 months I am facing the problem of planter fascia ( bone enhancement in feet )
Same problem was introduced to my personal trainer mr Sumit chari
Also request was placed to change my personal trainer due to non suitability of his training
But al my effort died in vein in front of rigid approach of trainer and his associates
[protected]
Vikas Kumar
Vashi, Navi Mumbai, India

I like to register my complaint to your office for Golds Gym, Ashburn, VA location. I have been dealing with Ryan Sill, the manager for a month on my account which has been charged wrongly. I met with him personally, he accepted the negligence of the Gym but now not responding me. He never returns my call. I am getting very upset and frustrated the way you people are treating me. I have the records to support my case. If my matter does not get resolved soon I am going on social media on your website, local Facebook group, Twitter account, local NextDoor neighbor application and warn people and share this story with local people so nobody dare to think about Golds Gym. I will not stop here and will report to BBB, your Head quarter and may be a news media so people know about your dealings. It is my hard earn money and will not let it go like this. You have one week to refund my money.

Shahid Chaudhry
[protected]

I moved from Arlington, VA on East Coast USA in 2015 to Hermiston, OR on West Coast USA & requested Golds Gym to put my membership on hold. Since then I have received double billings for $20.00 twice a month on top of the 15.99 twice a month & they never put it on hold. I am single & theres no excuse for 2 membership payments. Now that the credit card company credit the money back to my account, they sent me to collections on illegal charges that don't belong & on an account that was supposed to be on hold.

I rarely check my bank statement. I get my disability check once a month and all deductions pretty much have been same over the telephone. But I checked my statement for another reason and found even though I havent been to Golds Gym in over a year that deduction has been coming out. I have brought this matter to the faculty on different occasions and I also called the corporation. And said would reimburse, but to no avail, nothing has been done. And my insurance has been paying, that is fraud. You may contact at [protected]. Thank you

Hello, my Name is :
Nana Tobias

Member ID: [protected]
I have been Gold's gym member on and off since 2013. I signed back this summer and I was pretty happy with staff and my personal trainer. Then I needed to put freeze on my account for 2 months and I came and signed all documents and I thought I was good until I found out that I was good only for one month. I might have circulated by mistake one month, but both me and my trainer knew that it has to be for 2 month. Now I have bill for personal training and month of September that I can't attend and it seems that no one can fix anything.
I will cancel my membership and will never join this gym and will make sure that everyone in military community knows that Gold's gym is like trap. They just don't want to work with their customers.