Golden Windows’s earns a 1.0-star rating from 1 reviews and 3 complaints, showing that the majority of homeowners are dissatisfied with their new windows and doors.
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I can't believe this company is still around with the way they treat their customers
I can't believe this company is still around with the way they treat their customers. They messed up my order and tried to blame me for it. I never even got my windows or doors, even though I placed an order with them. If their service is any indication of their product quality, I wouldn't trust them with anything important.
Golden Windows Complaints 3
So, I bought some windows from Golden Windows Ltd and they said they'd be under warranty for 10 years or more
So, I bought some windows from Golden Windows Ltd and they said they'd be under warranty for 10 years or more. But now, one of them has a crack and they're trying to make me pay $260 to get it fixed. Not cool.
I hit up Golden Windows Ltd last week 'bout a busted seal on my patio door
I hit up Golden Windows Ltd last week 'bout a busted seal on my patio door. They said they'd get someone from service to hit me up, but I'm still waiting. Checked out some other reviews and it seems like this is a common problem with these guys. Plus, their website for requesting service ain't working for homeowners. My house is only 2 years old, too.
Me and my man bought 9 Golden Windows from *** back in 7/26
Me and my man bought 9 Golden Windows from *** back in 7/26. We still got the receipts with the model numbers if you wanna see. Three of them are busted and can't be used. The seals are good but the slides are kaput. We called the contractor/dealer a bunch of times but they ain't pickin' up. We filled out a claim form we found on the Golden Window website and mailed it in April and again in November . Ain't nobody got back to us yet. These windows are supposed to have a warranty as long as we own our crib. We still own it and we need some fixin' or parts replaced. Thanks!
Is Golden Windows Legit?
Golden Windows earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for Golden Windows. The company provides a physical address, phone number, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
The age of Golden Windows's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Goldenwindows.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Goldenwindows.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Goldenwindows.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The goldenwindows.com may offer a niche product or service that is only of interest to a smaller audience.
- Golden Windows protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
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