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Took a car from 21/11/2019 - 24/11/2019.
Contract nr [protected]
First bad experience - according through website I was expecting to pay €1100 deposit. Despite the fact this is quite big sum of money, I decided to go with them because they were significantly cheaper than their competition. Later, I finished paying €1216.19. Was told this is fuel surcharge which will be returned if I return car back with full tank - the same as I picked it up. I reluctantly agreed.
I returned car full around 5am in the morning, left keys at counter in a box, all good.
After some time I have received €1015 of deposit back, therefore I am missing €201.19, they haven't been returned.
Wrote to their CS, despite the fact they said to respond within 30 days, I still haven't received response.
I feel cheated, scammed and wont use them anymore.
Cheers
