Menu
Write a review
File a complaint
GogoAir Profile

GogoAir

www.gogoair.com

Learn how the rating is calculated

1.0 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GogoAir Complaints 5

ComplaintsBoard
A
11:07 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GogoAir Terrible WiFi and Customer Service: My Disappointing Experience with GogoAir

from GogoAir. I tried to use their WiFi on a flight and it didn't work at all. I tried to contact customer service and they were no help. They kept transferring me to different departments and no one could give me a straight answer. It was a complete waste of time and money. I wouldn't recommend GogoAir to anyone.

Read full review of GogoAir
Hide full review
ComplaintsBoard
T
10:17 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GogoAir Disappointing GogoAir Internet: Slow and Overpriced

Yo, I gotta say, this GogoAir thing ain't all that. I'm shelling out 50 bucks a month and the connection is straight up garbage. They need to hire some better tech dudes to fix this mess. It's like I'm back in the dial-up days or something. Ain't nobody got time for that.

Read full review of GogoAir
Hide full review
ComplaintsBoard
N
9:48 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

GogoAir GogoAir Review: Slow, Frustrating, and Not Worth the Money

So, I tried using GogoAir and let me tell you, it was a total pain in the butt. I spent more time trying to connect to the internet than actually being connected. And when I did finally get connected, it was slow as molasses. I mean, come on, I paid good money for this service and it was a total waste.

To make matters worse, when I tried to contact customer service, it was like pulling teeth. I had to wait on hold forever and when I finally got through, the representative wasn't even helpful. It was like they didn't even care about my issue.

Overall, I would not recommend GogoAir to anyone. Save your money and find a different internet provider. Trust me, it's not worth the hassle.

Read full review of GogoAir
Hide full review

Is GogoAir Legit?

GogoAir earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds GogoAir to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, GogoAir is known for their high standards and safety. If you're thinking about dealing with GogoAir, it's wise to check how they handle complaints.

Gogoair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Gogoair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Gogoair.com you are considering visiting, which is associated with GogoAir, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

GogoAir website is deemed to be popular and indicating that it receives a high volume of traffic. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information.

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to GogoAir. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
L
Verified customer This complaint was posted by a verified customer. Learn more

GogoAir GogoAir Review: Slow Internet Speeds Up in the Air

GogoAir is a website that offers internet access while you're up in the air. I tried it out on my last flight and I gotta say, it was pretty disappointing. The speed was about as fast as my old 56k dialup from back in the day. Heck, it might not even be that fast. It was so, so slow. I wouldn't recommend spending your hard-earned cash on it. The only thing you might be able to do is check your emails, but even that might be a struggle.

Read full review of GogoAir
Hide full review
ComplaintsBoard
T
Verified customer This complaint was posted by a verified customer. Learn more

GogoAir GogoAir Review: Total Waste of Money, Don't Bother!

So, I gave GogoAir a try and let me tell you, it was a total waste of my $20. I couldn't even open any other page besides United's home page. And the worst part? That page opened up super fast every time. What a rip-off! I wouldn't recommend this service to anyone. Save your money and find a better option.

Read full review of GogoAir
Hide full review

Overview of GogoAir complaint handling

GogoAir reviews first appeared on Complaints Board on Jun 14, 2023. The latest review Terrible WiFi and Customer Service: My Disappointing Experience with GogoAir was posted on Jun 22, 2023. GogoAir has an average consumer rating of 1 stars from 5 reviews. GogoAir has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GogoAir Contacts

  2. GogoAir phone numbers
    +1 6848883280200
    +1 6848883280200
    Click up if you have successfully reached GogoAir by calling +1 6848883280200 phone number 0 0 users reported that they have successfully reached GogoAir by calling +1 6848883280200 phone number Click down if you have unsuccessfully reached GogoAir by calling +1 6848883280200 phone number 0 0 users reported that they have UNsuccessfully reached GogoAir by calling +1 6848883280200 phone number
  3. GogoAir emails
  4. GogoAir social media
  5. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 17, 2025
  6. View all GogoAir contacts
GogoAir Category
GogoAir is ranked 97 among 345 companies in the Telecommunications category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.