- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
company
Do not sign up with this company. You will have to deal with 3 different company (gochyp, the processing company, and leasing company). Customer service is the worse, they never pick up the phone or answer their email (I have to try at least 10 times before I can get to them). Also what they tell you is different than what in the contract! So be...
Read full review of GoChyp
Replied
credit card processing company
On October 13th, 2016 we met with a Chyp rep & were guaranteed 24 hour funding along with the lowest rates & told we could cancel the service. None of this happend & worse, in place of saving us money, Chyp cost us money!
In 6 weeks we were unable to get 24 hour funding our main requirement along with low rates to use CHYP. After terrible customer support, getting voice mails, jumped around from department to department and Nothing close to professional customer support we determined cancelling Chyps processing was the best for our small business. At the time of the sign up were told we could get out of the contract by our sales rep, but when we actually tried we were given a contract to cancel under the name First Data ( who were they?) for 999.00 What could be worse... the company that we had to use their machine according to Chyp
( Ascentium) told us they could not take the machine back even though we were unable to use it . We were told by Ascentium that they paid Chyp for the contract and Ascentium told us they would hold us to a 3700 buy out if we did not want to pay the monthly 69.00...(which is actually 81.00 on our bank statement). We were also charged about 500.00 in miscellaneous fees while their service was NOT working. We were promised reimbursement, but only got jumped around from one department to the next without receiving it. This is a nightmare company with a trail of bad complaints and their business tactics are unethical. DO not believe what they tell you and be sure to read the fine print. Contact your attorney general if you have had poor and unethical service from Chyp.
The complaint has been investigated and resolved to the customer's satisfaction.
GoChyp offered to repay past fees during months of no processing, but Ms. Drugman denied these reimbursements and choose to cancel her account and process elsewhere. During these calls, Ms. Drugman never mentioned that processing rates were an issue, if it was mentioned GoChyp would have performed a rate review to ensure savings.
At no point in time was this Clover equipment non-functional and GoChyp has been here to assist each time Ms. Drugman called in for assistance.
As always, GoChyp is here to help!
Is GoChyp legit?
GoChyp earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
The age of GoChyp's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Gochyp.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Gochyp.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
However ComplaintsBoard has detected that:
- Gochyp.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The gochyp.com may offer a niche product or service that is only of interest to a smaller audience.
- GoChyp protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- Keywords related to scams and fraud were identified in our analysis of GoChyp website, which could indicate that the website is engaging in illegal or unethical activities. It is crucial to approach the website with caution and conduct proper research before taking any action.
Overview of GoChyp complaint handling
-
GoChyp contacts
-
GoChyp phone numbers+1 (877) 275-2497+1 (877) 275-2497Click up if you have successfully reached GoChyp by calling +1 (877) 275-2497 phone number 0 0 users reported that they have successfully reached GoChyp by calling +1 (877) 275-2497 phone number Click down if you have UNsuccessfully reached GoChyp by calling +1 (877) 275-2497 phone number 0 0 users reported that they have UNsuccessfully reached GoChyp by calling +1 (877) 275-2497 phone number
-
GoChyp emailssupport@gochyp.com100%Confidence score: 100%Supportsales@gochyp.com78%Confidence score: 78%sales
-
GoChyp social media
Fautezi.com
5 reviews
Music611.com
14 reviews
Blackhawk Network Holdings
16 reviews
The Source (Bell) Electronics, Canada
11 reviews
Moneris Solutions
14 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!