I submitted my evaluation to your institution on March 4 and did not receive any response. When I followed up, I was informed that a document was missing. I submitted the missing document on March 24. After waiting 20 business days, I reached out again and was told the processing time was actually 15 business days. Later, I was informed it would take 20–25 business days.
It has now been 30 business days since I submitted the missing document, and I still have not received any update. When I contacted your office by email, I was told the evaluator would be informed that my case is urgent. However, I fail to understand what "urgent" means when I’ve already been waiting over two months.
At this point, the lack of communication and delays are deeply concerning and beginning to feel suspicious. I would appreciate a prompt and clear update on the status of my evaluation. This for my education.