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PCS Stamps & Coins
reviews & complaints

PCS Stamps & Coins
reviews & complaints

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38 complaints
21 resolved 17 unresolved
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3:07 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PCS Stamps & Coins - Unsolicited mail and attempt to send something I never ordered

Today in the mail I received a letter from PCS Stamps and Coins telling them would be shipping to me a Celebrating America coin collection. The letter stated I need do nothing and they would send the first of a series in a few weeks for $18.95 plus shipping. If I don't want it, I had to return a letter to them, they did not provide a return envelope or call...

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4:43 pm
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PCS Stamps & Coins - Promised a complete set of morgan silver dollars and failed to send the more rare ones

I signed up to receive a complete set of Morgan silver Dollars. I recieved the most common Morgan silver dollars in bi-monthly shipments, but when the more rare morgan dollars were left to be received no more shipments were received. The last shipment I received was in October. I can't get in touch with them and my online account doesn't work any more and they won't respond to my emails.

Desired outcome: I would like to receive my remaining Morgan Dollar shipments

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3:35 pm
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PCS Stamps & Coins - Shipping issues

I have several accounts with PCS, this past December there were orders that were shipped the first and second week that never arrived. Some of th coins were silver and the other were Pennies. Around the 30th of the month I contacted PCS to let them know that I had not received the coins .Thats when I found out the coins are sent bulk mail third class .I was shocked to say the least I'm paying as much as $186.00 for some of these coins I know I'm paying a premium for these coins I have to ask why shipping is costing me
priority mail prices and your sending valuble coins third class with no tracking, one has to ask are the coins worth the money I'm paying for !

Desired outcome: Start sending coins with tracking

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J
Feb 03, 2022 2:57 am

Non of the pictures with the certification numbers check out at the websites to verify authenticity. They dont match at all. How is this even possible given they are pics of the coins sealed.

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ADVERTISIMENT
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5:19 pm
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PCS Stamps & Coins - Receiving never ordered coins and charged accordingly

In September of 2020 during Covid, I ordered my Granddaughter several coins that were advistered as a decent deal. What a mistake! Apparently I didn't read the small print and I had signed up for a subscription...ugh! They are really good at hiding this. Thus after paying for 3 sets of coins, I sent an email to stop the deliveries on Dec 20, 2020, but the coins kept coming. There support people now say I have 2 subsciptions even though they advertise only 1 order per person for these advertised coins. What a scam! I am now getting threating mails that I'm going to ber handed over to their collection agency. To sum it up, I already paid more then triple the cost for what I intended to buy and still keep getting charged for additional coins I don't want. I don't believe it is my place to have to return coins I did not order. What terrible business ethics and practices. I've called their support multiple times but just end up in dissagrements/arguments. it appears that there are many others in the same boat as I am...not surprised. Stop with the terrible business practices. Tricking people, especially older ones like me, into subscriptions that they don't realize they are signing up for.

Desired outcome: Simple - Leave me alone. Stop trying to con the elderly!!!

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3:59 pm
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PCS Stamps & Coins - Dimes were supposed to be free

Date of incident was 09/28/21 and once last week on 09/23/21 I was sent an offer to receive 2 free dimes so I returned it and waited for them to come in.. I received them on 09/23/21 and inclued was a bill for $34 and these dimes are literally worth $6 each (i'm an established coin collector) and knew immediately that was entirely too high especially...

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PCS Stamps & Coins - Coin Collections

I have ordered quite a bit of coin collections from PCS and I would like a full audit ran on my account. I have paid in full my account balance at least twice yet I still don't have a completed set of uncirculated morgan silver dollars and many more of other coin sets I have ordered. If you could please audit my account just to make sure I have received all of what I have paid for. Thank you,
Allen Clark

Desired outcome: To be sure I have received all that I have paid for

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PCS Stamps & Coins - 2007 American Eagle Silver Dollar I have not Recieved!

I sent my credit voucher for $43.00 Dollars and my payment check for $44.49 Dollars on June 24 2021 and I have not recieved any 2007 American Eagle Silver Dollar and PCS Stamps & Coins has already cash my check! I have call a number of time to you folks and Esther said she will try to resolve the Issue. I talk to her two times and still have not recieved any thing!

Desired outcome: I wish to recieved my Coin !

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Update by Margaret Abergas
Jul 22, 2021 7:20 pm

I just want this Issue to been resolve!

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PCS Stamps & Coins - 50 years after: the jfk golden anniversary collection

I cancelled the Coin Series - Account #9924825228-KCC on May 15, 2021. I am returning the newest delivery and once again demand you stop this delivery.

Additionally, I received a bill with a notice of Past Due on KCC-RA-1, dated June 17, 2021. Again this bill was paid with my check
#2654, dated, May 15, 2021 in the amount of $41.76. This check was cashed by you on May 19, 2021.

Correct my account and cease &: desist sending me any more coins. I am returning the latest batch as we speak.

My phone number is (707) 761-2842 and my email address is [email protected]

I am appalled at your customer service.

Desired outcome: Cancel Coin Account and confirm that my current account is up to date.

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PCS Stamps & Coins - unordered unwanted coin case

I have received a coin case that was no wanted and not ordered. In the past, I've been billed and harassed for payment for another case I didn't receive. Stop this nonsense now and send a return sticker to take back this case that just arrived yesterday, album :1/A/WHC Inv Seq#:AA-163 PkG Id#: 43683418011631 Acct# 3043829781 Order# 397959073. Enough of your unwanted and obviously crooked business tactics. I'm prepared to take legal action against you and your obvious scam if you don't cease all communication with me and send a return postage sticker now!

Desired outcome: Go away and never hear from them again

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ADVERTISIMENT
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2:58 am
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PCS Stamps & Coins - Their coin business! And their dishonesty of their pricing! And their lies!

I regret ordering from PCS! It was a Big Mistake! Their prices is all a Lie! They make it look so cheap! So u can fall for it and make an order! That's how they trick u! Don't believe the prices they show in their fake flyers! The real price is over $2, 000! After 50shipments! Ridiculous! A real Scam! Thats why i Canceled! The whole thing !

Desired outcome: For them to Stop sending me mail! And to leave me alone!

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Update by Mimipqn
Jun 20, 2021 3:03 am

This is the truth according to my own Experience! Don't order from That Scam Coin Company PCS! U will most likely regret it more sooner than later! I know! Believe me there are better Coin companies out there that are honest! And reliable! And affordable! Like Mystic stamp company! They're great! And none of their ads are lies! They are a good and honest Company! Who sells coins too! And great prices! Now the rest is up to u! Peace!

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PCS Stamps & Coins - Missing 1939 walking liberty half dollar from shipment # 16.

I received your final shipment 16 of 1939 Walking Liberty Half Dollar today 06/18/21. My acc. # 1406668697 Order # 392012258 and was disappointed to find that there were only two (2) coins bearing 1939 in the box. As I applied the box to the Master Collection Box I find that it is the final box of my collection. I would Appreciate receiving the one last 1939 Walking Liberty Half Dollar to complete my collection.

Alfred C. Almanza

Desired outcome: I would like to receive the 1939 Walking Liberty Half Dollar to complete my collection.

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10:18 am
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PCS Stamps & Coins - Unauthorized charge on debit card. No auto-pay agreement in place.

I've been trying to find out if I've not received one or two shipments from pcs coins. I have received several notices of payment not received, only to find the payment had been made in timely manner. The customer service representatives, almost impossible to understand, could not help to find a solution and have me waiting for callbacks. Unfortunately I was forced to cancel the two collections I had invested in. I think they should reimburse me.

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PCS Stamps & Coins - Recent coin order... Double billed!

I just reached out to pcs coins to find out where my coin was. I hadn't rcvd shipment info or any other info telling me when to expect it. They finally got back to me saying the order would be shipped out later this week. A minute later, I got another email from my cc company saying I was billed, again! I email them back as this was a massive inconvenience as it overdrew a dc I don't keep much money on for security purposes, and get a form email back... So, no help. I'd avoid this outfit. They seem two-bit and disorganized, to say the least.

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J
3:00 pm

PCS Stamps & Coins - coins unknown or missing

Collectible Coins of America, have a box for the coins but no coins, what's up
Complete set of American Silver Dollars, 5 in set, missing one check records

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ADVERTISIMENT
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11:25 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PCS Stamps & Coins - catalog order

I ordered an "uncirculated" collection of Morgan silver dollars. When the first one arrived I noticed it was packaged in a hard plastic case that said PCS. Wary, I waited for the next which when arrived it obviously had been used and just rewrapped in their package. I decided to cancel the order and contacted the customer service rep. This was the rudest...

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T
10:07 pm
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PCS Stamps & Coins - walking liberty half dollar

I ordered a single silver $.50 piece from them as a gift but somehow this ended up being a subscription. I cannot find anywhere on their website stating this is a subscription. I do not know how to stop these from being charged to me. I do not want to pay shipping back to them for something I feel I did not sign up for and do not want to get anymore.

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11:31 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

PCS Stamps & Coins - unauthorized deduction on checking account:

While reviewing my banking accounts, realized that an unauthorized deduction was taken off of my ATM Card, of Wells Fargo, in the amount of $26.93. In addition to that unauthorized deduction, I found unauthorized deduction on June 12, 2019 and on May 12, 2019. I will be forwarding this information the fraud division at Wells Fargo. I am demand the amount of $80.79 be refunded with a check, and or a credit to my ATM Account.

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T
12:57 pm

PCS Stamps & Coins - billing for unwanted subscription and coins I never received.

I ordered a single silver $.50 piece from them, for about double its value. I knew that, but wanted that year, for my mom. There was, and still is, absolutely nothing on their website stating this is a subscription. About a month later, I saw a charge pending on my credit card from them, so I called. The lady said it was for my next shipment. I told her I didn't want a subscription that I never signed up for, and she said she'd cancel it. Now, almost two months later, I received a paper bill for the shipment, that had been cancelled, and I hadn't received. I called and told them how dishonest they are. They claim it's really cancelled, now. I guess we'll see.

Avoid these scam artists. Very, very dishonest.

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6:03 pm
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This review was chosen algorithmically as the most valued customer feedback.

PCS Stamps & Coins - fake unwanted coins

I got these coins in the mail and I never asked for them, they tricked me into trying to pay them. but they are not able to charge me now. Please look into this company and get them into trouble, they never charged me & I don't want anyone to give in to these scams, they send you the Coins in the mail, which I never requested, and expect me to pay for it

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5:04 pm
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This review was chosen algorithmically as the most valued customer feedback.

PCS Stamps & Coins - product and bill sent for something that was never ordered

Today in the mail I received a package from PCS in Norwalk Connecticut . I have not opened the envelope but can tell that it has some kind of coins in it and can see through the window address envelope that there is a bill for $21. I never ordered this and am reading the complaints online about this company shipping coins ... stamps... etcetera that people...

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