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FILE A COMPLAINT
Products & Services PCS Stamps & Coins
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PCS Stamps & Coins

25 Complaints
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Customer Service

1800 641 8026 (USA and Canada)
+1 203 838 6600 (International)
47 Richards Ave.
Norwalk, Connecticut
United States - 06857
Mon9:00 AM - 5:00 PM
Tue9:00 AM - 5:00 PM
Wed9:00 AM - 5:00 PM
Thu9:00 AM - 5:00 PM
Fri9:00 AM - 5:00 PM
SatClosed
SunClosed

Complaints & Reviews

coins unknown or missing

Collectible Coins of America, have a box for the coins but no coins, what's up
Complete set of American Silver Dollars, 5 in set, missing one check records

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catalog order

I ordered an "uncirculated" collection of Morgan silver dollars. When the first one arrived I noticed...

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[Resolved] walking liberty half dollar

I ordered a single silver $.50 piece from them as a gift but somehow this ended up being a subscription. I cannot find anywhere on their website stating this is a subscription. I do not know how to stop these from being charged to me. I do not want to pay shipping back to them for something I feel I did not sign up for and do not want to get anymore.

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RESOLVED

The complaint has been investigated and resolved to the customer's satisfaction.

  • PCS Stamps & Coins's response · Oct 22, 2019

    Thank you for contacting us to let us know that you were not interested in continuing to receive Walking Liberty Silver Half-Dollars (as mentioned on the order page). We offer a 30-day free returns guarantee, and your postage-paid label to return the coins is on its way to you. We thank you for your business and apologize for any misunderstanding. Please do not hesitate to reach out to us directly at 1-800-641-8026 (9-5pm ET) with any further questions.

unauthorized deduction on checking account:

While reviewing my banking accounts, realized that an unauthorized deduction was taken off of my ATM Card, of...

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billing for unwanted subscription and coins I never received.

I ordered a single silver $.50 piece from them, for about double its value. I knew that, but wanted that year, for my mom. There was, and still is, absolutely nothing on their website stating this is a subscription. About a month later, I saw a charge pending on my credit card from them, so I called. The lady said it was for my next shipment. I told her I didn't want a subscription that I never signed up for, and she said she'd cancel it. Now, almost two months later, I received a paper bill for the shipment, that had been cancelled, and I hadn't received. I called and told them how dishonest they are. They claim it's really cancelled, now. I guess we'll see.

Avoid these scam artists. Very, very dishonest.

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fake unwanted coins

I got these coins in the mail and I never asked for them, they tricked me into trying to pay them. but they...

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[Resolved] product and bill sent for something that was never ordered

Today in the mail I received a package from PCS in Norwalk Connecticut . I have not opened the envelope but...

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u.s. coins of the 19th century

My father is 84 years old and is now receiving coins he didn't order along with an invoice to pay two $26...

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overpriced ripoff

Don't get taken in by this company. I just paid $65.00 for a coin that was worth $9.00 (shame on me). Their adds are misleading and deceptive. They make you think you are paying for a set of coins, but the fine print is a per coin cost. Their "smells like roses" deals really stink! The whole set would have cost me over $800.00 with an estimated real value of $100 to $150. Don't get suckered in like I did.

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pricing

Pcs pricing is completely unethical & deceptive, their $100.00 gold coin sells for $2500.00 when you can get...

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Pollock Pines Other

[Resolved] receiving coins without ordering.

Last year I received half dollars in the mail that I never asked for, ordered, requested or wanted. I finally...

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Thomas Jefferson coin

I have received many letters requesting $31.95 for a Thomas Jefferson Coin. I haven't purchased any coin...

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20 years of worthless junk!!!!

Upon the passing of my wife of 25 years there's hundreds of what I deem worthless stamps al in a mailer with...

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Fake Account/Scammers

Today, 10/8/15, I received a "Termination" letter and a past due amount from "PCS Stamps & Coins 47 Richard...

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Illegal Billing

8/18/2015 Never received any coins or stamps from this business but I received a charge against my debit card...

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Coins that I did not order

At first this company charged my American Express card with an amount that I didn't authorise. I had to...

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unauthorized use of debit card

After doing 1 previous order with this company, they knowingly kept my debit card on file. They kept on...

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Dishonest company and bills credit card without permission

I seen an ad in a magazine for a half dollar $15 so I bought it on 4/25. These people then sent a package I did not request in June. I didn't even open the package and pit return to sender and gave it back to post office. These scammers had the nerve to bill my credit card $46.95 without any authorization. I called them today and asked them why was I billed, I don't have any merchandise except for what i already bought in April. This scammer by the name of ms. Lang had the nerve to say im on a "list" to get merchandise. I said I didn't ask to be put on any list, she said true but everyone is put on the "list". I told her to take me off the "list" that I never authorized and refund my credit card, I didn't ask for any merchandise and that they better refund my card. She said when we get the merchandise it will be refund, I told her she shouldhave gotten it already and thus I have opened a credit card dispute. This lead me to this website where I will inform everyone I can about these lying thieves that steal money from people. BEWARE and DO NOT do any business with these serpents.

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  • Fl
    flanative57 May 22, 2014

    Ordered 1 Silver certificate {paper} through the Sunday newspaper, now they continue to send more {in which I never ordered} at really out of sight prices. Way, way too much for these circulated bills.

    Reply
    -1 Votes

Devious Pricing

I thought I was buying 28 uncirculated Morgan and Peace silver dollars for a total of $89.90 and a shipping charge of $4.90 for each coin. Offer included a "Free" display wooden box. I wondered why the coins would be shipped a month or two apart but overlooked it. Sure enough my first coin arrived encased in plastic. It is very nice. I was happy. Yesterday the second coin arrived along with an invoice for two payment of $44.95. The first payment to be submitted immediately and the second a month later. I thought they must have made a mistake. I call [protected] and was informed each coin was $89.90 - $ 2, 526 total. I cancelled!

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taking money out of my acct

i do belong to PCSstmpsandcoins and i do make monthly payments and get my coins;not as fast as i'd like, but they do come.Okay, today around 1pm(pst), I checked my bank activity and noticed my balance being over$250.and change.I took a nap and woke and checked [protected]@4:30pm and it was down to $143.87! Of course, I snapped first, then went to my online banking, [protected]@transaction history and it showed PCSStampsandcoins.com $103.00! Now this is my payment amount I make monthly.I made my paymnet DAYS AGO and it is pending on a certain date and it showed the same thing w/today's date.And, of course, they have est and i'm pst, so they were closed when I called and the message said that they were going to be closed for the holiday wkend.Today is Monday...holiday wkends usually start on Friday, maybe Thurs., but what? closed from Monday til Tuesday next week???BS!!!I'm calling tomorrow and if i don't get anyone, i'll be back here.Even madder;bec they are impossing on my wkend by taking money out of my acct w/out my okay and when that is holding my reservations for me.Signed, Cathandra Stephenson

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