Menu
Write a review
File a complaint
GigaPros Profile

GigaPros

www.gigapros.com

Learn how the rating is calculated

4.9 67 Reviews 1 Complaint
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

GigaPros Reviews Page 2 of 4

ComplaintsBoard
A
7:27 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros The pages load fast, day or night.

Good web host. They really serve their customers by meeting their needs for quality hosting. In time with hosting with Gigapros, I needed their support several times, always getting quick solutions to the issue. Tickets are usually replied in 20 minutes of submission and their support staff is extremely obliging. Excellent customer service and technical skills are the best advertisment for these people! Also, always chat online service available.

Recommendation: I strongly recommend their hosting service.

Read full review
Hide full review
ComplaintsBoard
C
9:15 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Great stuff and thanks again.

If you're looking for a web hosting account look no further than Gigapros vps hosting! Sign-up today to see why! On transferring to Gigapros, I first found that I got answers to my emails very promptly, often within an hour, or even less. This is amazing! Alex was also in the same time zone as me, which was a great bonus, as we could have multiple exchanges during a business day. It is a great web host.

Recommendation: Their customer service is outstanding... If you have one or two sites you may well have many years of happy service with this host, but if your site is for business look elsewhere.

Read full review
Hide full review
ComplaintsBoard
B
7:29 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Excellent web host service!

A few times, I've had dumb technical questions. Once I forgot my password because I hadn't touched my web site for over a year. Another time, I couldn’t figure out which address to use for uploading. Each time, Gigapros answered within hours, if not minutes and solved my problem. My website has been with Gigapros for five months, and it's run perfectly the entire time. They have been helpful with payments and kept my services on.

Recommendation: Great prices and package deals, too.

Read full review
Hide full review
ComplaintsBoard
R
9:51 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Quick friendly support.

I just felt compelled to write you a quick message of thanks and support! I have moved from host to host over the past 5 years looking for someone who would provide the kind of support I needed... and OH MY GOD do Gigapros guys ever come-through! Please feel free to use this comment in any of your advertising because it is absolutely meant from the heart from a VERY satisfied customer!

Recommendation: Best wishes.

Read full review
Hide full review
ComplaintsBoard
C
11:01 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Had no downtime.

Speed of my sites is great and I'd like to say that my visitors are happy with the speed upload of my pages. They write good feedbacks about this. I'm happy to deal with Gigapros web host and can highly recommend it to other webmasters. The uptime with them is great, had no downtime. The scripts that I had selected for installation, prior to their free migration, were just right for me.

Recommendation: I can give this host DOUBLE THUMBS UP!

Read full review
Hide full review
ComplaintsBoard
K
3:37 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros The network uptime is great, highly reliable host.

Support is great. Gigapros is highly reliable, professional and, as other reviewers have already pointed out, they provide excellent and fast support. They also have cloudflare that protects my web sites. This decent hosting provider does seem to have some issues with customer service and tech support, however I would expect that this is mainly due to the lack of customer calls that are taken as the service is intuitive and quite easy to use.

Recommendation: Recommended. The network uptime is great - their promise 99.9% is correct.

Read full review
Hide full review
ComplaintsBoard
L
7:47 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Fantastic dedicated server hosting.

Fully satisfied with Gigapros dedicated server hosting service. Fast servers. My tickets were always responded to promptly, no matter what time of day, and the support staff were extremely tolerant of my computer ignorance. The amount of care and concern displayed by this host and their employees was a breath of fresh air in contrast to the run-around received by, other hosting providers I do business with, all of whom were passing the buck and arrogantly I may add! Recommended.

Recommendation: Fast servers.

Read full review
Hide full review
ComplaintsBoard
A
8:14 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Always responsive to any questions.

After 5 years of hosting several of our websites with Gigapros web host we have nothing but praise for their service. They are always responsive to any questions we have, almost within minutes. Recommended. It has provided me and my online business with 100% reliable hosting for 5+ months. The staff answer all of my tech and sales questions within hours! It's hard to imagine a better hosting service.

Recommendation: Like their hosting and highly recommend it to other webmasters.

Read full review
Hide full review
ComplaintsBoard
O
9:38 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Incredibly fast.

Have to say that I'm extremely please with the pricing, the services you offer, and the quality of your hosting. Both upload and download speeds are incredibly fast, and the features are standard but very well supported. Of course, I was a bit hesitant at first, but decide to give it a go anyway since the price is literally dirt cheap for dedicated server hosting.

Recommendation: Now I know my money is well spent. Gigapros hosting is good choice of web host.

Read full review
Hide full review
ComplaintsBoard
C
8:07 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros I recommend them.

I have had several websites on Gigapros dedicated hosting account for the last several years and very satisfied. Support through their support ticket system is exemplary - fast and professional responses. The service has good spam filtering. This host is my good friend. I am happy to be in the family. I also recommend their hosting solutions with highest regards. While operating such a superb hosting service they also have been able to offer cheaper accounts.

Recommendation: The uptime is almost 100% and the security is supper tight. So my domains are super safe and stable.

Read full review
Hide full review
ComplaintsBoard
V
8:20 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Solid performance!

Can recommend Gigapros hosting for running business sites. Solid performance! I manage several websites with this host and have nothing but a good experience with their hosting service. Their control panel is well laid out and easy to do most tasks like upload WordPress or setup email accounts. There are plenty of helpful tutorial videos and web pages that get you going as well.

Recommendation: Excellent, service, Excellent Support. I have been with them now for almost a decade if not more.

Read full review
Hide full review
ComplaintsBoard
M
7:06 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Very convenient.

The few times I've need customer service they were always available quickly and went above and beyond to help me resolve my issues. Gigapros price point is very reasonable for the features, performance and they offer an good free bonuses as well. I will continue to use and recommend to others. These guys are professionals and their service is based on quality - this can be seen in their good network uptime, fast speed connectivity to my website around the whole globe, 24/7 customer support service that is helpful and polite.

Recommendation: Scripts install with 1 click - it is very convenient.

Read full review
Hide full review
ComplaintsBoard
A
8:44 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Nice professionals, thank you for the good hosting.

So far, I've never encountered any problems with this except for that one single time where there was a downtime which was immediately resolved in a matter of 10 minutes. So far, I have not had any problems with them. Good service. I use the site to run my business and check email on it everyday, and Gigapros network performance is about as fast as any of the other services out there, but for about half the price.

Recommendation: Excellent.

Read full review
Hide full review
ComplaintsBoard
B
2:18 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Top Notch web hosting service.

I have never had more fun spending my hard earned money. Gigapros has the best customer service I have ever experienced from any hosting provider, ever. Their prices are very reasonable, your software makes running multiple web sites an absolute breeze and on top of all of that, your servers are-fast-and-chock full of features. It's been just Top Notch and Excellent. I have tried quite a number of hosting services before, had miserable and frustrating experiences. But with Gigapros, its been a breeze.

Recommendation: I wouldn't dream of hosting my web sites anywhere else!

Read full review
Hide full review
ComplaintsBoard
W
2:44 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros The price is great!

There was one issue when a server had problems and the support response was rather slow until we called them directly. Gigapros team has definitely helped ultimahosts worldwide expansion. The speed is amazing, very reliable, the support is fantastic (we needed a server reset, they done it within 20 minutes), the price is great! It's very hard to over state how good these guys really are. The provider I have been working for has switched all of their hosting over to Gigapros in the past few weeks, the reason? There's nobody better out there.

Recommendation: Might upgrade to a root server soon and I will definitely stay with them. Can't fault these guys!

Read full review
Hide full review
ComplaintsBoard
M
4:47 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Great speed and helpful techs.

One of my site is a phpBB forum discussion board, 2nd one is Wordpress and the 3rd one is personal site with images and video with my family and me. The uptime impressed me, no outages at all and speed connection is really cool - pages upload really fast. Use Gigapros business shared hosting I must say I'm impressed with this hosting provider. Recommended.

Recommendation: Response time on tickets is fast, needed a few times some help and they fixed everything for me.

Read full review
Hide full review
ComplaintsBoard
T
7:05 am EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Honest people, fast servers.

The bottom line is I could not have done it without the incredible customer service of Gigapros. It is as good – oh let’s be honest – it is the best I have ever experienced. It did not matter if it was 3 am or 3 pm – and usually it was 3 am – but staff members like Alex and Nick and all the rest were there to walk you through every step and answer every question.

Recommendation: And all the time giving you the feeling they had all the time in the world.

Read full review
Hide full review
ComplaintsBoard
R
10:12 pm EST
Verified customer This review was posted by a verified customer. Learn more

GigaPros Good host for my personal projects.

I've always had prompt and helpful service from Gigapros in my personal projects, so I recommended them to my company when we started building a new site. We launched that yesterday, migrating our website over from another provider while keeping our mail servers with the other guys. The domain records stayed with the other guys, and we had issues configuring them. Techs replied fast and solved all the problems appeared. Thanks a lot for a good hosting service. Steady so!

Recommendation: Techs replied fast and solved all the problems appeared.

Read full review
Hide full review
ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more

GigaPros Reliable provider!

Since moving to Gigapros i have had nothing but peace of mind. They seem to appreciate how much our success depends on them delivering the goods. When I contact support the reaction time is awesome and the way these people are willing to work with/for you is amazing. Nick from the live support area was absolutely fantastic i cant praise him enuogh.

Recommendation: I asked question after question for almost an hour and Gigapros answered all of them and in plain english as i am very new to website, domains and hosting etc.

Read full review
Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more

GigaPros Happy with this hosting provider.

The chat help is fantastic and I have been very impressed with how quickly they have responded & helped. They could not have been more helpful. I was lucky when I found them. Gigapros is the best web host, because they helped me a lot with migration my stuff to them, they helped me a lot and made setup for me. Fast servers, polite support, good prices.

Recommendation: I have no plans to change my hosting provider in near future.

Read full review
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. GigaPros Contacts

  2. GigaPros emails
  3. GigaPros social media
  4. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 24, 2025
GigaPros Category
GigaPros is ranked 68 among 136 companies in the Hosting and Web Design category