I applied for benefits on July 13th, 2021 and my identity was verified on July 14th, 2021 via ID.me. I was advised per GDOL own website, once your identity is verified on ID.me, I would receive an email within 48 hours. Its now July 26th, 2021 and I have not received an email nor an response from my voicemails neither. I would like to reset my PIN, to started filing weekly claims.
Desired outcome: To begin filing my weekly unemployment claims