CB Automotive Financing and Insurance General Motors Complaints #722-741

General Motors review: gap refund from gm dealership

butch barron of Houston, US

Dec 28, 2018 3:39 pm UTC

I bought a new 2018 1500 sierra pickup April 2019 from Wiesner GMC in Conroe Texas. I traded in a 2017 Yukon XL with gap insurance ( I also purchased from same dealership) The dealership never cancelled my gap insurance even though I asked on 2 occasions. I cancelled it and Partners Alliance (the company the dealership uses for gap) sent the refund on Nov. 28 2018 the refund to Wiesner gmc. I have contacted via email the finance dept. on 3 occasion with no response. I sent the General Manager 2 emails via the website with no response

My name is Curtis Barron
25807 sarah spring ct
Spring Tx 77373
#[protected]

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