CB Automotive Financing and Insurance General Motors Complaints #522-541

General Motors review: 2017 chevrolet suburban losing coolant fast!!!

Wendy Martino of Easton, US

Jul 24, 2019 12:05 pm UTC

I took my 2017 suburban in for this problem. The service department found that the coolant pipe was chaffing on passenger side exhaust manifold causing a terrible leak. The problem was resolved, but I had to pay 639.21 for this ! This issue was caused by manufacturer installation, not driver error. I am 4, 000 miles out of warranty so therefore I paid. I enjoy Chevrolet vehicles but now hesitating on buying anymore. When a issue arises that is caused by manufacturer it should not be the burden of the consumer to pay. Chevy mistake Chevy should pay. My mistake I should pay. Simply not happy with Chevrolet.
Thank you,
Wendy Martino
[protected]@gmail.com

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