General Motors reviews and complaints 1
View all 1615 complaintsGeneral Motors - Key stuck in ignition
To whom it Concern:
Risk Management
My name is Monica Ghelase and I am a single mother. Resiliently I had repair done on my vehicle at Leson Chevrolet in Harvey Louisiana. On`
August 17, 2011 I had a problem with my key getting stuck in the ignition and could not turn engine off. This happen in front of a busy hwy and could have cause a serious problem. My car is a 09 Chevrolet truck/HHR/4dr LS with 50865 miles on it.
The dealer stated it was not a recall on this defect and this type vehicle had several problems with this defect. I think being in an unsafe situation and the fact only this type has had this problem it should be looked at as a recall.
I would appreciate if you would approval me a full refund for the amount shown on the receipt $298.66. All pertinent information along with address/email is on the receipt. Please get back with me and with the resolution on this matter, thanks in advance.
Monica Ghelase
[protected]@hotmail.com
invoice# CTCS44262 date paid Aug 17, 20011
tag # 7783
The complaint has been investigated and resolved to the customer’s satisfaction.
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I Know this post is a little old, in responding to the HHR chevy with ignition stuck, there are thousands of others out here with the same problem, I took this to a lawyer, You need to look into that or least call the state your in and make a report. There is power in numbers, I too, am a single mother with my four year old strapped in the back seat when this ignition locked down, we were terrified, They will not tow a running car and there was no way to turn it off, (just think of fumes, in a garage and the car is running all night. I am suing General Motors and will never back down. There are people dead because of Enterprise Rental car sales releasing these Recall cars out when inventory is low and people have no idea they are driving a ticking time bomb. Do the research there is more for the 2010 HHR Chevy, this happened to me in August 2012 with appx. 49, 000 miles. I drove this car for 12 months and have long list of lemon issues. Somebody is going to die again if GM does not do something about the way they are making cars. Steamed mad and doing something about it. TEXAS