We re-did our kitchen and bought six GE Profile appliances: Stove, Advantium microwave, refrigerator, washer, dryer and wine 'fridge.
The large 'fridge was delivered with a bad compressor and it took 3 weeks for GE's service department to come on-site and cart the thing way and deliver its replacement. Two weeks later, the wine 'fridge died and had to be replaced. And last night the glass on the top-loading washer cracked completely on its own (this actually provided my wife and I with 5 minutes of entertainment as we watched the cracks continue to criss-cross each other until the glass was totally shattered.) If we could do it again, I can guarantee we would NOT be buying GE Profile equipment. Not only is GE’s QA in their factory obviously non-existent, but their service is equally abysmal.
The complaint has been investigated and resolved to the customer’s satisfaction.