Geek Squadextended warranty - service

I bought an IRobot 13 months ago, on the same day I bought the 7 years warranty for it.
I have tried to reach them for several times over the phone, every time I waited over an hour to file a claim and no one gets the phone.
The online claim service is a Joke, I could find the policy contract on their website although every time I try to file a claim that contract vanish from my profile and I receive a message to call them.

Sep 28, 2019

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