Gate 1 Travel – Refused to honor the military stop movement order to Egypt

Subject: Formal Complaint for Redress - Gate1Travel's Unethical Practices

I am submitting a formal complaint regarding my recent experience with Gate1Travel, which has left me profoundly dissatisfied and frustrated. Despite a Department of Defense stop movement order to Egypt, Gate1Travel not only refused to refund $1100 but also insisted on providing only a credit for the remainder of the amount.

This reflects a blatant disregard for the well-being and challenges faced by service members who receive orders restricting travel due to an escalated threat level. Gate1Travel's relentless pursuit of profit, coupled with their refusal to acknowledge the gravity of military directives, is both unethical and unacceptable.

I am seeking redress in the form of a full refund, as I have no intention of dealing with a company that prioritizes financial gain over understanding and empathy for the unique circumstances faced by those in the military. I appreciate your prompt attention to this matter and a swift resolution to rectify the unjust treatment I have experienced.