Gain City — Failed air conditioning unit and no refund
I purchased an air conditioning unit from Gain City at the end of March which broke down in June. Up till September the air conditioner kept breaking down and Gain City refused to replace it or give me a refund. The case ended up in the Subordinate Court and due to the Lemon Law, Gain City was to give me a full refund by Dec 6, 2013. However, as of today, there is yet to be a refund despite an order from the courts.
Gain City calls itself a "trusted choice", but completely disregards the law and its consumers for the sake of profits. Its unscrupulous behavior is disappointing, and downright unethical. To my fellow Singaporeans, my advice is to avoid making any purchases from Gain City.