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CB Flower Delivery FTD Companies Complaints #22-41
FTD Companies

FTD Companies review: Confirmation number [protected] / order number: [protected] / delivery date: 16 april 2020

B
Author of the review
4:47 pm UTC

I placed an order with ftd.com on the 14th of april. The flowers were sent to my daughter for her birthday on the 16th of april. The delivery person handed his phone to her to sign and then told her to swipe to accept the delivery! What the heck! We don't know who touched the phone before her! The manner in which this delivery was handled was unprofessional and unnecessary particularly with the current environment we are living with! This needs to stop!

Your website {ftd.com} specifically states that "no signature" is required! I am so upset right now that I could spit! I sent an e-mail to [protected]@ftd.com on the 16th, I filed a complaint on the 16th and followed up "again" on the 20th of april!

I have not received a response and feel totally and completed disrespected and disregarded. I spent $122.23 for this order! I can assure you that I will never use ftd again and will let anyone and everyone that I know hear about it!

Keywords:
birthday daughter delivery flowers order phone sign signature swipe unnecessary unprofessional
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  1. FTD Companies Contacts

  2. FTD Companies phone numbers
    +1 (800) 736-3383
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    Customer Service
    +1 (630) 719-7800
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    Head Office
    +1 (858) 729-2800
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    San Diego, CA
    +44 152 941 6591
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    100%
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    United Kingdom
    +91 406 603 0303
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    100%
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    India
    +1 (646) 277-1228
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  3. FTD Companies emails
  4. FTD Companies address
    3113 Woodcreek Drive, Downers Grove, Illinois, 60515, United States
  5. FTD Companies social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 21, 2026
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FTD Companies Category
FTD Companies is ranked 3 among 52 companies in the Flower Delivery category
#01 Ferns N Petals Ferns N Petals #02 1-800-Flowers.com 1-800-Flowers.com #03 FTD Companies FTD Companies #04 ProFlowers ProFlowers #05 FromYouFlowers.com FromYouFlowers.com
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