Menu
CB Consumer Electronics Fry's Electronics 340 Portage Ave, Palo Alto, CA, 94306, US
Fry's Electronics company logo
Fry's Electronics
reviews & complaints
Fry's Electronics company logo

Fry's Electronics

340 Portage Ave, Palo Alto, CA, 94306, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
Phone number
Working hours
Mon
8:00 am - 10:00 pm
Tue
8:00 am - 10:00 pm
Wed
8:00 am - 10:00 pm
Thu
8:00 am - 10:00 pm
Fri
8:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
9:00 am - 8:00 pm
ComplaintsBoard
L
11:17 pm EDT

Fry's Electronics - fry's make $15 problems at $700 cost

On 5/21/08, my computer's power was suddenly off. I brought my computer to Fry's repair center for check out at priority service.

After 6 days of painful waiting and $678.86 - ($364.87 refunded) spending on the repairing + (software and harddrive after my harddrive was crashed by improper procedures).

75% of MY 7 YEARS VALUE DATA LOST, most of my kids from elementary school - middle school - High school pics lost by this improper handling of my computer.

The MOST IMPOTENT ISSUE in this complaint is my computer power off coursed by A $15.00 POWER LINE, they did not advice me for this small failure, instead of they keep doing the service without backup my data and coursed my data permanent lost.

I am writing to you for this issue, because I don't think a good business would do this to customer by not telling customer the simple course of the problem, instead of to make unreasonable money from this small problem at customer's painful cost.

Read full review of Fry's Electronics
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.