Forward2Me
reviews and complaints

So far, my experience with Forward2Me has been extremely disappointing. They gave me an address to use for shipping in Japan, then they changed it without telling me. I had already shipped $300 worth of merchandise, and Forward2Me has done nothing to help me resolve the issue. Instead, I've been going back and forth between them, the shipper and the courier to try and figure out what happened to my package. The courier said that they could redirect the shipment to the correct address, but despite the fact that Forward2Me got me into this situation, they refused to help facilitate the redirect. Now my package has been delivered to the old address and I'm waiting to here back from Forward2Me, but they have not responded with any updates. I'll update my review if anything changes, but right now I'd strongly suggest staying away from this company so you don't lose money due to their poor communication and customer service.

So I recently reached out to Forward2Me about a package I was expecting, but after two weeks I still hadn't received any notification about the tracking number. I was pretty frustrated to say the least. To make it worse, it seems like they didn't even look into it. It's possible that they actually collected the package from the local station and just never updated the system, which means it could have been given to someone else or taken home. I talked to someone named Aimee who assured me that all tracking numbers are logged properly, but clearly that wasn't the case for my package. In the end, I'm out of luck and my package is gone with no explanation or communication from the company. Honestly, I wouldn't recommend using them based on my experience. It's just not worth the risk of losing your shipment without any recourse.

I have used forward2me a few times now and I must say, they have always been quick to respond and the delivery is so speedy at a reasonable price. Their customer service is also top-notch, very helpful, and considerate. They are always willing to provide suggestions and solutions to any problem you might have.

What I also love about forward2me is that they allow you to return items back to the sender, at a few bucks only, which is so flexible, especially for someone like me who constantly changes their mind. Very convenient!

Another thing I like about them is that they work with numerous forwarders, which gives you plenty of options to choose from. I, personally, always go for DHL. They are fast, reliable, and very effective. I have tried a few others before, but they were quite expensive as compared to forward2me. In fact, one of them even told me it is not possible to use DHL at such a price! Can you believe that?

Overall, I must say that forward2me is great and highly recommended. If you value speed, convenience, and affordability, then look no further than forward2me. You won't regret it!

I have utilized Forward2Me for quite some time now, it's been about a year or so. Let me just say, they deliver top-notch service. Every time I interact with their staff, they make the experience pleasant. Laura C. from customer service was particularly polite and helpful during a recent encounter. As a person who returns to a business for their services, reliability and consistency are key factors. I have ordered over a dozen items through Forward2Me, and every single time, without fail, their service has been excellent.

I had my reservations about one of my previous orders, especially since it contained multiple fragile items. Although I thought there would be some slight damage, Simon proved me wrong by preparing and packing the order exceptionally well. In the past, I've worked with various forwarding companies, and from my experience, Forward2Me is the best out there.

It's great that they operate from the UK and have an understanding of how to cater to their international audience. They were able to adapt to my location and were able to provide the appropriate service for me. Their attention to detail is impeccable, and their packaging is always done with the utmost care. I'm happy I found Forward2Me and I'll continue to use them as my trusted forwarding company.

So I had an experience with Forward2Me (forward2me.com) and it wasn't too great, to be honest. I wanted to order something and have it delivered to the UK. On their website, they made no mention of not allowing shipping to the UK. They even showed shipping to the UK to be only £9! Excited about my one-time purchase, I decided to go ahead and order from them. My package arrived just fine, but when I tried to ship it to the UK, their site would not allow it. A clear sign of deception if you ask me! I immediately contacted them and they told me, "Oh, we don't ship to the UK." What?! Why didn't they mention this before?

After requesting for my item's invoice, I submitted it to them. But guess what? They refused to send the package. Then, they asked me to provide a bank statement which I did. But despite that, they still wouldn't send the package. Instead, they started telling me ridiculous stuff like, "That's not how an invoice looks like." Seriously? Who are they to tell me how Google makes their invoices? Now, I am out of pocket with no item and their staff even had the nerve to ask me for my card details.

I have sent them seven emails, but they continue to refuse to give me any help. It's been very disappointing. Maybe they will eventually deliver, but I won't hold my breath.

So I had this package I really needed to get to me fast. I mean, it was a gift for my kid and I wanted her to have it before the holidays. I paid extra to have it shipped through FedEx with Forward2Me. The website looked legit and all, so I didn't think much of it.

But boy, was I wrong. The package was shipped on Nov. 19th and the last scan was on Nov. 21st. I waited and waited, but it never arrived. I thought it must have been delayed or something, so I asked Forward2Me to help.

They told me they opened an inquiry with FedEx on their end and I did the same thing. So I waited some more. After one week, FedEx told me they concluded the investigation, and my package is considered lost.

But Forward2Me did nothing about it. Since Nov. 26th, Customer service representatives have been telling me that "They are waiting to hear from FedEx." But on my end, FedEx tells me that there is no way it can take that long to hear back from them that the package is lost.

I am so disappointed in Forward2Me. They don't want to take responsibility, and they have been wasting my time. I lost about $150 in all of this just before the holiday. It was a gift for my kid, and I feel terrible. I just wanted to share my experience so that others won't have to go through the same thing.

I had recently used Forward2Me to get a jacket from London to my address. Unfortunately, there seemed to have been a snag in their process, as I received word that the jacket had been delivered to my UK address, but I never received any notification or alert on how to proceed with getting it shipped to my address. I had to resort to emailing them about the issue and only then found out that the jacket had undergone a second inspection after the first one. I think that's outrageous because it only added more steps and extended the waiting time. Plus, I had given them a run-around about the tracking numbers and the sender details, which made me question their reliability.

To make things worse, I noticed that their automated bot kept closing my requests without providing any answers or resolution to my concerns. I am one of those customers who appreciate human responses and interactions, not machines. It's frustrating and confusing because you don’t get a clear answer. When they finally responded to my concerns, they tried to deny the fact that the item was there despite an earlier email saying that it was there, but needed a second inspection. It was clear that somebody needed to come clean and explain the situation clearly to provide me with accurate information and not tell me outright lies.

They then proceeded to ask me for proof that I had indeed sent a tracking number, which I had already given them to begin with. This only added to the exasperation that I had been feeling about the entire process. And even after I responded with proof, I still never got a response from them. Instead, their automated bot decided to merge my requests.

I am beyond frustrated and feel like they are trying to scam me. I have decided to give them only one more day to make this right, or I will demand a refund and file a report. I cannot and will not tolerate this kind of treatment from anyone, and I am just hoping that they will make their mistake right in time before things get uglier. I am disappointed with the service, and they really need to get their act together.

I must say that my experience with Forward2Me (forward2me.com) was extremely unpleasant. I was required to send my credit card details to complete my order, which I found suspicious and illegal. After I informed them of this, they just changed their tune and suggested that I could at least cover the digits, which is not a satisfactory solution.

Furthermore, even after providing all necessary documents, including a utility bill, they still claimed that they had not received them and asked me for them again. They even asked me intrusive and personal questions like where the package was going, which I found unpleasant and unacceptable.

I cannot stress how disgusted I am with their service. I even encountered an employee named Nica who was working at 11 pm, and I am not sure why she was even asking me about what I was doing with my husband at home. I found this type of questioning to be incredibly inappropriate and an invasion of my privacy.

Their behavior has left me feeling robbed of my identity, and privacy invaded. I have already filed a criminal complaint in Germany, and I plan to file one via ***@nca.gov.uk regarding identity theft, attempted stealing of my card information, and stolen goods.

I do understand that they need to protect themselves against fraudulent activities, but their conduct was beyond the limits. They should be ashamed of themselves for allowing their customer service representatives to act in such a distasteful manner. I would strongly advise others not to send them any documents, given my negative experience with them.

My recommendation to those in need of forwarding services is to look elsewhere. I suggest to try Ship7, which has excellent customer service and will not try to steal your identity.

So, I decided to use forward2me website to make the returning process of my orders more seamless for my UK customers. However, things ended up going extremely south for me. After Brexit, forward2me received around 10 parcels returned by my customers, but to my horror, they decided to close my account without any prior notification. The reason they gave for this was some untrue allegations, but I am yet to figure out what those allegations actually were.

To make matters worse, forward2me refused to forward me any of my parcels, which they were still accepting from my customers after closing my account. This left me in a serious dilemma, as I don’t know who returned their orders, and I am unable to issue refunds to them because forward2me has taken possession of their returned items. Furthermore, I can't access my forward2me account to figure out who has returned what.

I have lost my reputation, and I am unable to issue refunds to my customers due to the fact that forward2me has held onto my parcels. They asked me to provide proof of payment for the parcels, but all parcels are returns that have been sent by my UK customers for a refund, there is no proof of payment. This response is causing me a lot of problems because the return process is now jammed and the refunds are not being issued.

Additionally, forward2me claims they need to ensure that senders of parcels have been paid. Still, the senders of the parcels are returning orders for a refund, and they won't get their refund due to forward2me’s ignorant behavior. Now, I am stuck in a real nightmare, and I don't know how to get out of it.

Forward2me, I am writing this long review to urge you to send my parcels to the given address. Please do this to enable us to process the returns sent by our customers and issue refunds. I had been communicating with a representative called Clara, and I just hope that forward2me will handle the situation and provide a solution. I am willing to update this review if you are willing to do the right thing.

This was my first time trying out a forwarding service and I have to say it was quite an experience! I had my eyes on a beautiful resin statue that was only available on the publisher's websites in the EU and UK with no shipping options to the US. So I decided to use Forward2Me, which made the whole process quite easy.

To get started, all I had to do was to request the warehouse addresses from them. They had provided me with one from the UK, one from Germany, and a few others. After obtaining the address from Germany, I shipped the statue there. The package arrived within the expected timeframe and upon receiving it, I got an email notification from forward2me. They opened the package to check the item and ensure that it was suitable for international shipping. I thought that was a great and practical step on their part.

After checking the item's compatibility for international shipping, I proceeded to check the shipping options available on their platform. Fedex economy was the cheapest available option, so I paid for that and received my tracking information the next day. It is worth noting that Forward2Me lets you keep the package with them for 30 days, during which you can have multiple items shipped and consolidated to save on shipping costs. However, I decided just to pay for my one item as I don't intend on ordering anything else any time soon.

Unfortunately, the package got held up in Fedex's hands due to operational delays and took a week longer than anticipated to arrive. I was very anxious about it, but everything turned out okay. The statue finally arrived in perfect condition today, and I must say it looks fantastic!

Although Forward2Me cannot take responsibility for the delays and issues that arose during shipping, they did a great job of handling my package on their end. I appreciate the fact that they rejected my initial purchase request, knowing it would cause complications for us both. Moreover, the website is open and transparent, and it is effortless to get in touch with their customer support team.

To sum up my experience with Forward2Me, overall, it was a positive one. The service worked well for me, and I got a beautiful statue out of it. I would recommend it to anyone who needs to buy something from overseas, keeping in mind that shipping from overseas comes with its own set of risks and challenges. Nonetheless, the professionalism and reliability of Forward2Me made the whole process more bearable.

So, let me tell you my experience with Forward2Me. I have read some reviews that weren't that good, but I decided to give it a try. I was hoping for a smooth experience, but unfortunately, it didn't turn out that way. First of all, I have to admit, I did get my item in the end, but the process was far from easy.

When my UK - Australia shipment arrived, they opened it and it was ready to ship, or so I thought. Nope, not yet. I had to provide some documentation for approval, even though it was already in the box. After a couple of days of waiting, they finally "verified" the information and it was about to ship. Well, not really. I had to pay a compulsory fee to repack it, even though it was already in the same packaging I received it in. This fee was mandatory, and they claimed it was to help save money and combine shipments, but I couldn't ship my item without it.

Then they put it in a queue to be "repacked", which took several days because they do this to every package they receive. After that, they gave me a freight quote range that was supposed to be reasonable, but it turned out to be absurd. They also limited my options and carriers. Once I selected the shipping method, I was automatically given the most expensive quote that there was.

But wait, there's more. I received an invoice for the shipping and their fees, which I had to pay before they shipped it. And even after that, it took several more days for them to process it. When it was finally shipped, I paid more than what the carrier service was priced for, but it was slower than what it was supposed to be.

In the end, after weeks of waiting, I did get my item delivered by DHL on a Sunday, which was nice. However, I paid a total of 232GBP to ship my 60GBP artwork, which is not cost-effective or competitive in any way. If you have something heavy or large, you might be paying insane fees, or they might hold it hostage. In my opinion, it's not worth it, and I wouldn't use their service again.

Forward2Me is a top-notch forwarding service provider, mate! If you want to shop from cool UK stores but they don't ship to your country, Forward2Me is the solution you need, innit. I've been using their services for a while now, and I can say they're reliable and efficient.

Sure, there were a couple of hiccups in the beginning, like parcels arriving late or getting confused by their website, but after contacting their customer service, they sorted everything out quickly. And, let's face it, we all make mistakes, so it's understandable they do too.

One thing to keep in mind, though, is that Forward2Me does open your parcels to check the contents, which may be a bit invasive for some people. But, in my opinion, it's worth it to ensure everything is in order before shipping it out to you.

Their warehouse is located in the UK, so shipping times to other countries may differ, depending on the shipping method you choose. I usually go for the standard option, and I receive my packages in about a week or so, but that may vary.

Overall, I recommend Forward2Me to anyone who's looking for a reliable forwarding service from the UK. Just make sure to double-check their fees before making any purchases because they can add up quickly. But other than that, Forward2Me is ace, mate.

I recently had a not so good experience with Forward2Me. I ordered a very expensive graphics processing unit (GPU) from Amazon, paid for it with my own hard-earned money, but it seems they have decided to keep it hostage. They claim it is due to potential fraud, but I haven't heard anything back from customer support explaining the situation.

To be honest, this whole situation feels like a scam designed to trap unsuspecting customers and their hard-earned money. I am not the only one facing this issue, as there are many other negative reviews with similar complaints.

It's a shame that I have to resort to legal action to get my rightful purchase or my money back from Forward2Me. I strongly urge anyone considering using their services to avoid them at all costs.

Their lack of response and poor customer service is unacceptable and unprofessional. It's unfortunate that a business with so much potential can be ruined by such careless practices. I hope they learn to address these issues and improve their services for the sake of their loyal and future customers.

as freebies for themselves. This was a horrible experience and I will never use them again.

I had a bad experience with Forward2Me. They held on to my package for a really long time without any updates and it ended up being over a year before they finally tried to ship it out. Not only that, but they charged me three different times for shipping fees, which was really confusing and frustrating.

Eventually, they suggested that I send my package to their warehouse in Germany, which they said would make it easier to forward it to my country. I was a little hesitant, but decided to give it a try. However, I recently found out that my package was actually destroyed while it was in Germany. I'm really upset about this, especially since they won't refund me any of the money that I spent on shipping or handling.

I feel like the employees at Forward2Me may have taken my items for themselves, which is really frustrating and disappointing. This was a really bad experience, and I don't think that I will ever use their services again in the future.

will get a penny from me. What a waste of money and time dealing with these kinds of people.

I strongly advise you not to use Forward2me for your shipping needs. They are completely unprofessional and unreliable. My experience with them was a nightmare from start to finish.

Firstly, I chose Forward2me because they had good reviews online and seemed like a trustworthy company. However, my package never arrived and I was left with no explanation or refund. When I contacted them they gave me the runaround and refused to accept responsibility for their mistakes.

To make matters worse, I paid a premium price for UPS shipping and it was all for nothing. The package was lost due to the incompetence of Forward2me, yet they are trying to wash their hands of the situation. This company has shown no remorse or understanding for the inconvenience caused to me.

In summary, I would strongly advise against using Forward2me for your shipping needs. They have demonstrated a lack of professionalism, reliability and accountability. The money I spent with them was truly wasted and I would never recommend them to anyone.

Forward2me is not a trustworthy service when it comes to maintaining their customers' privacy. Despite the fact that they do not disclose it on their website, they have admitted to opening all packages and inspecting the contents before shipping them. This means that customers have no privacy protection and their packages can be opened at any time without their consent.

A few weeks ago, I faced this problem with Forward2me. They opened my package, inspected its contents, and then reluctantly informed me that the item was not eligible for shipping. However, I knew that they were wrong as the item was perfectly fit for shipping.

After this incident, I decided to permanently delete my account with Forward2me. Their services lack privacy protection, which is a major concern for me.

My recommendation is to avoid using Forward2me and opt for other forwarders that offer better services without compromising your privacy. It is important to trust your courier and know that they will maintain your privacy at all times.