Forward2Me review: Package forwarding and account update

I have contacted forward2me multiple times requesting to update my personal information (Customer ID: 638169). My current name is listed as Izmenis Seichas, but I need it changed to Volodymyr Oliinykov. Despite repeated requests, no action has been taken. Additionally, my package has been missing for over a week, and I have received no response from customer service. Meanwhile, storage fees continue to accumulate. This lack of communication and delay in resolving basic account and delivery issues is unacceptable. I expect immediate action and a clear response from forward2me.

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