Star Door 2 Door Reviews and Complaints

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madhavshalini of Giessen, DE

Apr 25, 2016 2:55 am UTC

Star Door 2 Door Missing Parcel: No support (Paid Rs. 35,000)

Hi,

Currently, I am residing in Giessen, Germany. I would like to complain about the company who cheated me.

Highlight of complain:

1. Parcel delayed for several months
2. Asking money again from customer (me)
3. The parcel was missing due to wrong address confirmed by their partner at the UK.
4. Shaila and Suraj from Star door 2 door asking money to redeliver it.

I am a customer of Star Door 2 Door and victim. Here is the thing we have tried everything to get our parcel. We trusted Mrs. Shaila from Ahmedabad that she will take care of everything regarding service. We paid Rs. 35000 for our 5 parcels from Ahmedabad to Germany. I was informed by their partner from UK that the Parcel is missing because of wrong address told by the Rainbow co. at the UK. I saved every message from Rainbow co.UK as well as for Ahmedabad courier.

Their cheating not only limited to not supporting me but also, they were asking money from me 55 British pounds. when I contacted Rainbow co. at UK, they said they only need 35 pounds, see the irony these people do mistakes and top of that they want to get more money than needed. I have messages from stardoor2door and from rainbow co.

It is not the issue of money it is an issue of cheating, now I would like to save others from these type of scams. These people are money gobblers, they do not support when things go wrong. I am sure they do not pay tax as they asked me to pay in cash. But luckily I got bills from them is attached.

I would say they have no right to cheat, it is a shame that these cheaters are growing with their cheating habits. I would like to expose them at least and the public can read about them and save themselves.

I am attaching copies of messages from my WhatsApp, where we tried to ask them many times to solve the issue.

Madhav Shalini

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Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 1

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Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 3

Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 4

Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 5

Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 6

Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 7

Star Door 2 Door - Missing Parcel: No support (Paid Rs. 35,000) - Photo 8

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How responsive is Star Door 2 Door's customer service?

0 Resolved

1 Unresolved

Total complaints: 1

Resolved complaints: 0 (0%)

Unresolved complaints: 1 (100%)

Keywords

address cheating complaint customer delayed missing money parcel redeliver victim

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Star Door 2 Door has received 1 complaints on ComplaintsBoard. The first reported case, Missing Parcel: No support (Paid Rs. 35,000), was published on Apr 25, 2016, and the most recent complaint, Missing Parcel: No support (Paid Rs. 35,000), was posted on Apr 25, 2016.

Out of all reported cases, 0 complaints (0%) have been marked as resolved, while 1 complaints (100%) remain unresolved.

Customer feedback spans multiple years and reflects a range of user experiences. A majority of complaints remain unresolved, which may be important to consider when evaluating the company.

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Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Star Door 2 Door to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Star Door 2 Door is known for their high standards and safety. If you're thinking about dealing with Star Door 2 Door, it's wise to check how they handle complaints.

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