CB Car Dealers Ford Complaints #422-441

Ford review: paint

Candy Cross of Cumberland, US

Oct 18, 2019 1:19 pm UTC

Paint on the hood of my 2017 Ford Focus began peeling at 34, 000, which is still under warranty. The car has been looked at by both the Ford Dealership (Purvis Ford) and an independent auto body shop. Per the independent shop "the paint is peeling from the substrate out. This is specifically caused by improper etching primer" The dealership however states that it is something I have done. The hood needs to be repaired by Ford, not me. Any help you can provide would be greatly appreciated.

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