Ford Motor Company2017 f350 6.7

T Oct 10, 2019

I have a truck that I can not tow with because it needs a fuel pump. I'm being told by Land Mark Ford East in Springfield, IL that they can not get a pump because ford does not have one in stock and can not tell me when one is available . The service department telling me that your excuses is that you are in the process of switching vendors and don't know when a pump will be manufactured. This truck is only two years old with 18, 000 miles on it. Not being able to provide a fuel pump for it is unacceptable!! I'm aware of the class action lawsuit against you on your faulty CP 4 injector pump that I already changed out. Someone better get to the bottom of this or there will be consequences!. Trevor Casper

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