Menu
For Business Write a review File a complaint
CB Food Retail and Services Food Basics Unprofessional employee at self checkout
Food Basics

Food Basics review: Unprofessional employee at self checkout

R
Author of the review
2:09 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We are seniors and shop at the Kemptville Food basics every week. Today at the self check out I scanned 1 dozen eggs put them in my bag, scanned another dozen eggs, put them in my bag and then this staff woman came up and opened my bag to check it, when there was only 1 other customer at self check out. She made us feel like we are trying to steal from them. Then the last 2 items I scanned was Gingerale and she came back to us and checked our screen to make sure we scanned them. She made us feel like we were trying to steal from them. I understand they have a job to do and make sure people aren't stealing but to go through my bag without saying a word was very offensive and disrespectful. If she wanted to look in my bag she should have asked if we mind instead of just coming from behind me and opening my bag to search. Next time I'll ask to speak to a Manager because this, in my opinion is not how you treat customers.

0 comments
Add a comment

More Food Basics reviews & complaints

Food Basics - Racism 19
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Basics - Customer service 2
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Basics - Verbal profane assault from staff 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Food Basics - Verbal assault
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
  1. Food Basics Contacts

  2. Food Basics phone numbers
    +1 (866) 922-7427
    +1 (866) 922-7427
    Click up if you have successfully reached Food Basics by calling +1 (866) 922-7427 phone number 8 8 users reported that they have successfully reached Food Basics by calling +1 (866) 922-7427 phone number Click down if you have unsuccessfully reached Food Basics by calling +1 (866) 922-7427 phone number 27 27 users reported that they have UNsuccessfully reached Food Basics by calling +1 (866) 922-7427 phone number
    Customer Care
    +1 (844) 414-6456
    +1 (844) 414-6456
    Click up if you have successfully reached Food Basics by calling +1 (844) 414-6456 phone number 0 0 users reported that they have successfully reached Food Basics by calling +1 (844) 414-6456 phone number Click down if you have unsuccessfully reached Food Basics by calling +1 (844) 414-6456 phone number 0 0 users reported that they have UNsuccessfully reached Food Basics by calling +1 (844) 414-6456 phone number
    Online Pharmacy Service
  3. Food Basics emails
  4. Food Basics address
    5559 Dundas Street West, Toronto, Ontario, M9B1B9, Canada
  5. Food Basics social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 31, 2025
  7. View all Food Basics contacts