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Food Basicsrude behavior

B
This review was posted by
a verified customer
Verified customer

Food basics put products on sale and distribute fliers to households in our neighborhoods. When we go there, some of the products on sale are not available. When we ask the management, they become so rude. And empathy? Food basics don't know this.


It happened with us in last 9 years. But recently, this trend has gone up. This is simply outrageous.


Food basics - the grocery company is unwanted for in this community.

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Responses

  • Bu
    burgj Aug 14, 2014
    This comment was posted by
    a verified customer
    Verified customer

    Expectation of basic customer service is pomposity!!! Then the expectation of excellent customer service must be a death wish. You guys need to come out of the 'dark cage'.

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  • AFerry Aug 14, 2014
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    a verified customer
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    I'm not sure

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  • Bu
    burgj Aug 14, 2014
    This comment was posted by
    a verified customer
    Verified customer

    This type of commonsense is utter non-sense.


    Read the post before you post.


    Then why does the management get or show rude behavior to the consumers who ask for the products on sale and run out? And this is a community based grocery store. You know the demand (+/- 20% or something else) before you put anything on-sale. Running out of stock can happen once in a while but not so often. We do grocery in other retail stores. We didn't find anything like this. We all heard one word, "Sorry" from them in case a product is out of stock, never any rude behavior.


    Non-sense less commonsense dictates, it is normal to run out of stocks. If you can't show basic customer service gestures or manners to the disappointed consumers, fine, nobody is asking for your limitation, but at least don't show rude behavior.


    And this is a rocket science for Food Basics.

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