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Crown Food Carts Customer Service

16
Complaints19
Pending2
Resolved3

Crown Food Carts Inc.

3616 Kirkwood Hwy, STE A1037
Wilmington
Delaware
United States - 19808

Customer Support Phone Numbers

+1 610 628 9612(Local) 1 1
Mon8:00 AM - 4:00 PM
Tue8:00 AM - 4:00 PM
Wed8:00 AM - 4:00 PM
Thu8:00 AM - 4:00 PM
Fri8:00 AM - 4:00 PM
SatClosed
SunClosed
Plus

Crown Food Carts Complaints & Reviews

Crown Food Carts / I ordered a italian water ice cart and a 4 bay mobile sink on may 24,2018 and had no contact from them and never received the products.

Ma
Aug 01, 2018

On May 24, 2018 Crown Food Carts confirmed receipt of payment for $1, 772.14. The price for a Italian Water Ice Cart with Umbrella and Graphics and a Mobile 4 Bay Sink. The amount was taken from my Wells Fargo Account via Google Pay. I have never heard another word from them ...I have...

Crown Food Carts / drop in concession window w/ sliding insert

It
Apr 27, 2018

About a year ago, I ordered the drop in concession window ($500) and added the sliding window insert for an additional $300. After months of not having my phone calls returned, not having my emails returned and learning that the company was a scam, I received a "window." It was of inferior...

Crown Food Carts / mobile sink

Er
Apr 17, 2018

I have placed a order mid February 2018, as of today 4/17 have not received my order. The company is a total fraud! The $600 was removed from my account at the time of the order, ever since I'm not able to have a customer service rep. to answear any question, emails are not answered, phone...

Crown Food Carts / fraud - took money. item never received.

Al
Mar 16, 2018

I ordered a mobile sink for my mobile sundae shop 1/21/18. I sent in an echeck as I was told it would take away their credit card fees and they could offer me a better rate on shipping plus move my item up in the production queue. It's now 8 weeks later. No phone calls returned. Emails are...

Crown Food Carts / 4 bay sink

Ta
Mar 12, 2018

I place an order on 2/23 for a sink everytime i check it's supposedly still processing called no answer mind you i called at 8 am on the dot for 2 hours straight and got the same message on top of that i e-mailed and no reply back i messaged them on fb and got an automated reply referring...

Crown Food Carts / mobile kettle corn popper 80 qt

Ha
Feb 03, 2018

Avoid this company and anyone that works there at all cost. Purchased this popper for $1300. Took over 6 weeks to get and when we received the product it was nothing like what was described or pictured and what we got didn't even work. The product was a safety hazard to say the least and...

Crown Food Carts / horrible kettle corn machine

Je
Jan 22, 2018

i received a kettle corn machine that was barely welded together after we fought them for over 6 months. the welds broke in transit they were that bad worst yet they gave me a (kettle corn popper) with no kettle on it and they we fought them till today and still have not got that part to...

Crown Food Carts / drop down window

Ma
Nov 17, 2017

I ordered this window in May, 2017 and paid for it with my bank account. Still have not seen the window. I've called, emailed, you name it. They keep saying "management is not in today, they have tried to call you." They have NOT tried to call me. And there's nothing to talk about - send...

Crown Food Carts / drop down window

Ma
Nov 09, 2017

I ordered a drop down window on 5/22/17 and paid through my bank account $800.00. They offer a 5% discount if you pay with your bank account rather than credit card...this is because you have no recourse to get the money back but to go to court. It has been nearly 6 months and they keep...

Crown Food Carts / service and cart

Ji
Oct 19, 2017

i order a cart back in June it did not get shipped so i called and sent emails they never answered. they finally shipped it 60 odd days later and sent me an email saying i should take down my complaint now. when it arrived. It was not as agreed. did not have my logo, did not have umberlla...

Crown Food Carts / 4 compartment mobile sink

J6
Aug 31, 2017

Stay away from this company if you haven't already gotten burned. Look them up on the BBB 33 complaints and growing look up scam reports. If you have gotten burned contact your local Attorney Generals office in your state and Penn Attorney generals office. You can file a Consumer Complaint...

Crown Food Carts / concession window

Ka
Aug 15, 2017

This company is a total scam. They have a secure website, however when my husband placed an order for a concession window for a food truck, they had processed the sale then called the next day to say the item was on sale and to continue to get the sale price you need to electronically send...

Crown Food Carts / mobile sink

J6
Aug 11, 2017

Ordered a Sink May 12 still not have gotten product or Refund. If you have been scammed by this company file a report with the BBB, The Penn Attorney General consumer protection, and your local states attorney General consumer protection. Also file reports with anyone online like scam...

Crown Food Carts / window and awning drop in kit.

Kv
Aug 09, 2017

Crown Food CartsThis "company" they/he is a complete scam. Didn't answer calls for over month. Didn't answer emails. Until they were finally pressured. I spent 1663.28 on two drop in window kits for my concession trailer which I bought the window inserts ( 2, for the option of $300 a piece). They/he...

Crown Food Carts / 12x7 food trailer

Co
Jul 24, 2017

This is a scam. We gave the company $9000 on April 11 2017 for a Food Trailer that was supposed to be completed in 4 weeks. We have been getting the run around ever since. We were supposed to pick our trailer up last Monday then they canceled the pick up. They said they mailed us the title...

[Resolved] Crown Food Carts / concession windows and awning

Kv
Jul 15, 2017

This company is absolutely terrible. They are thieves and liars. Paid $1663.58 for two windows which i needed really soon. I placed the order on june 21 after calling to make sure it would be shipped within Two weeks at least. Well can you guess what happened soon as I hung up and gave my...

[Resolved] Crown Food Carts / hot dog cart

Br
Apr 25, 2017

I purchases a Urban Hot Dog Cart from crown foo carts It was nothing even close to what I ordered It was a total piece of junk. It was suppose to be stainless steel it was aluminum, it was suppose to have a 1 touch heating system was not included, hot water heater does not work, a 6.5heavy...

Crown Food Carts / italian ice push cart/portable sink

Je
Apr 10, 2017

Ordered an Italian ice push cart/portable sink from Crown Food Carts. Initially, the sales guy was very nice, but as soon as they received pmt. the conversation ended. You can't get in touch with anyone after they take your money. I was told before purchasing that there was a two week turn...

[Resolved] Crown Food Carts / hot dog cart / they sold incomplete and different product

Da
Feb 20, 2017

Crown Food CartsBought a hot dog cart from crown food carts from there website its comes fully assembled I paid $2900 the hot dog cart that I received did not resemble what I ordered on the website it was poorly build with cheap material and it was incomplete it was not worth $300 it looked like they...